I booked a Suburban with Alamo specifically because they had suburbans available. It was confirmed with the desk agent. After giving the credit card info I walk over with my family to get our car and all the valet desk had was a Ford explorer. Bait and switch. I asked specifically for the Suburban but the desk agent said that it wasn't possible to get what we ordered. I went over the golden gate bridge and guess what? on our statement was 586.92 for a ford explorer and the toll is $11.45. Shame on you Alamo. Last time you'll get me.