Posted: 4/20/2010Provided by Citysearch -
Long story short they put the wrong fluid in my rear end of my truck. I had to get it rebuilt and $2600.00 later they refused to pay for it. I have to take them to court over and over. Here is a little info for anyone that is going through the same thing. RFG Oil is the company that owns this Valvoline. They are located in the Garnet Professional Building at 2180 Garnet Ave in Pacific Beach. If you walk in the front door of the building you take the stairs on your left and head to the second floor. Then when you exit the stairs they are the 1st 2 doors on the right. Their office is unmarked because they get sued a lot and don't like people to be able to find them to serve the papers. Anyways I have to take them to court 2 times to get reimbursed for the repairs I had to have done to my vehicle after they serviced it. They 1st rescheduled the court date then didn't like the judge so they moved the date then after I won my case they appealed it and I had to go back to court again to win for the 2nd time. Then they took the full 30 days down to the last day to pay me back. They have horrible customer service and don't know how to treat their customers. David Gong is the owner of the company and if you have problems with this place you will need to call RFG at 858-273-8539. DON'T go to this Valvoline or you will regret it. They hire idiots for employees! There are a lot of other lube places that do great work for the same price.