3 stars

jc4gotpaid 11/08/2006

TERRIBLE SERVICE

Provided by Citysearch

I have been there many times, and can not think of one time I was happy with the service. The food is great I enjoy it more then any other italian resturant. I went there about a week ago with my boyfriend and had the worst experience of my life. First we sat down and didnt get our drink orders for 15 minutes, we then got to order and recieved our salads 15 minutes after that. We are then patienetly waiting fo our food, and become very angrered as the time goes by, we didnt want to leave beacuse we paid 8 dollars for parking and it was 5 pm in little italy, so basically it would be impossible to even get a table somewhere else, we were trapped. We waited...waited... saw the owner talk to ever customer but us..she was very rude and did not approch us probaly because we are young. Which shouldnt be an excuse because we wouldnt be there unless we had money. Finally the waiter comes back with OUR CHECK. Mind you we didnt even get our entrees yet. By then i am ready to walk out the door and starve for the night. We yell at him and tell him ""WE DIDNT EVEN EAT YET"" he gets all frazzeld and we wait 5 more minutes and get our food, the waiter thinks it would be a nice gesture to give us a cannoli by then i wanted to kick him, we left unsatisfied. I will NEVER go there again. ever! food is very good SERVICE IS TERRIBLE. rethink if your hungry and on a time constrant.

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