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Thao Auto Repair

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Business Details

22

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Primary Phone: (619) 692-1067

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Neighborhoods:
Normal Heights, Mid-City
AKA:

Thao Auto Repair & Autobody

Category:
Auto Repair & Service

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Reviews

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livalittle22

Posted: 8/14/2010Provided by Citysearch - 

Overall
Very Positive experience

When my car broke down, a friend referred me to Thao's, but it's reputation online was a little sketchy. I took it there anyway and I'm glad I did. Lee, the mechanic who helped me, was very helpful and did a thorough evaluation of my car to see what was wrong. He fixed the one problem it had and did not try to convince me that I needed unnecessary repairs, as has happened in other situations. The only issues were the sketchy area and some of the mechanics don't speak very good english, but they do quality work and I will use them in the future.?

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Posted: 7/12/2009

Overall
Honest, Upfront

Dealt with Lee for over a Decade, He saved me multiple times in my automotive needs, Just dropped off my BMW this afternoon for some work on the oil pan. I highly recommend this buisness establishment.

Eric

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Posted: 1/15/2008

Overall
My favorite auto repair shop

As a woman, I appreciate an auto repair shop that doesn't give me a run-around. I have used Thao for years, and have always been given outstanding prices and honest repairs--unlike most other shops.

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Posted: 12/6/2007

Overall
Thao auto

A no nonsense "will work w/you" lg. auto repair family business that offers great rates. I found them to be extremely honest (being a single female we can get taken advantage of by mechanics). Not at Thao. They worked on my brakes and w/in my budget and yet said what they would do and not do as far as compromising safety or ethics. When done I was pleased and felt safe. These guys are great and Ive been in san diego for 20 yrs. I tell everyone to go to Thao. Esp. for DMV smog inspections... cheapest around.

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jackt2323

Posted: 12/5/2007Provided by Citysearch - 

Overall
New lows in customer service.

VERY NEGATIVE EXPERIENCE. Took my car in for a quote on what should have been a quick and easy repair. I was quoted 4x more than 2 other local garage estimates I had. I was told by the Manager that those garages are liars, while he is professional and honest and that if I didn't repair my car in the way he suggested I would be sorry or may even get in an accident. I said I would be taking my business elsewhere, then he told me to get lost. He (Mr Lee) was rude, insulting, and dishonest.

Use this place at your own risk, if you like rude pushy mechanics, or enjoy being lied to then taken advantage of.

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psiseeker

Posted: 11/26/2007Provided by Citysearch - 

Overall
Billing Fraud, Overbilling, Trickle-up Scammer...BEWARE!!!

Unnecessary ""Trickle-up"" billing is what you will get here. My quote/bill of $250 jumped to over $900 without my permission. Unauthorized repairs were done without my permission, then they tried to stick me with an outrageous bill. I refused to pay, then I was personally threatened. The manager is an out-right liar -tells you one thing then does another, all without your ok. We are reporting this garage to the consumer watchdog organization (the B B B) and State Attorney General. This place is a dump and in need of an OSHA inspection. Be warned! STAY AWAY!!!

For more negative reviews from others check out Kudzu.

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Thao Auto Repair

3400 El Cajon BlvdSan DiegoCA 92104

(619) 640-4606

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Thao Auto Repair

3400 El Cajon BlvdSan DiegoCA 92104

(619) 640-4606

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