Sorrento Valley Automotive

Triple A had SVA on file as a accredited AAA shop after a AAA diagnosed that I had a starter problem which I already figured out myself AAA confirmed the most likely problem... Thank you AAA! Now, SVA proceded to check my car while informed its probably the starter from myself and AAA. They text me its going to cost over $350 to replace starter so I say do not work on car. I came and got car and a bill for $85... For what? I said! SVA said you have a starter problem and I signed a paper... I wasnt aware of the charge for looking at my car and confirming the same problem I already new (Duh)! It only takes a very short time to figure that out! SVA proceeded to say AAA Doesnt know what there doing and said that I dont know what I'm doing... Really! I have complaint to AAA about SVA on file now.. Don't go to SVA ever! let alone sign anything !

I stumbled on this site while looking up Sorrento Valley Automotive's address to pass onto a friend. I was surprised at some of the reviews. I have been taking my car to Sorrento Valley Auto since they opened and even before - a total of 20+ years. I have always found them to be straight-forwarded, knowledgeable and clear about the work my car needed and why. Unfortunately, I think some people think that having their car fixed should be cheap. A lot of experience and ability goes into what a good mechanic does. Sorrento Valley is great at what they do. They wouldn't have the amount of longterm customers that they do, if they weren't good. I myself have had 3 cars, with over 150,000 miles each, maintained by them. You don't get that kind of longevity without good care. I think, "Cheap comes expensive." I bet the negative reviewers listed here are constantly in search of a cheap deal, always think they are being 'ripped off' and never stay with any business, much less a mechanic, for longer than 2 years.