My family and I have been going to Performance Archery since January 2015 when we started researching compound bows for our 11yr old son. Our first interaction was with Gayla. She was extremely helpful. She showed us a number of options and explained the differences between them.
Gayla went over safety, measured his draw length, and had all the bows adjusted to fit.
She then took us into the range where our son was able to test out each of the bows he was interested in. After about 45 minutes, our son selected the bow that felt and shot best.
If that's not great customer service, I don't know what is!
We were so impressed with this shop and the people who work there that we went back there a month later to purchase a bow for myself. Again, the staff at Performance Archery provided the same high level of customer service we experienced the first time.
We have since been back several times to upgrade accessories and have always been treated courteously, even when the shop is busy.
Buying a bow is a very personal thing. It's not a cookie cutter item that you can be quickly purchased. Bob and his crew, first and foremost, want to make sure you can handle your selection safely. Second, your selection has to be measured and adjusted to YOU.
BE PATIENT! Archery in itself requires a great deal of patience and so should the very personal process of having your selection and/or accessories adjusted to your liking.
At Performance Archery you will get personal service.