I've had Pacific Homeworks install windows and sliding doors in my house each year for the past 3 years. On each occasion, the price was favorable, everyone arrived on time, and the work was done with competence and professionalism.
After the installation last year, I began to receive phone calls from the marketing department regarding additional work. The representatives wouldn't take no for an answer. The calls finally stopped after I threatened to file a complaint.
I've been especially pleased with Pacific Homeworks' customer service. They have been responsive to my queries and have come out to check latches or other details on request. On one occasion, a window developed some internal moisture and they replaced it right away, no questions asked.
In my opinion, their marketing department uses methods that are repellent. But I'm quite happy with their prices and the quality of their work. I would definitely use them again.