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Mossy Nissan Kearny Mesa

CLOSED NOW

Today7:30 am - 6:00 pm

Tomorrow7:30 am - 6:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri7:30 am - 6:00 pm

Sat8:00 am - 4:00 pm

SunClosed

Extra Phones:

Phone: (858) 565-4411

Phone: (858) 571-6994

TollFree: (800) 275-6677

Brands:
Nissan
Payment method:
discover, master card, visa
AKA:

Mossy Nissan Wholesale Parts

Categories:
Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Automobile Accessories

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Reviews

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06/28/2013

I bought my first ever car for myself from Mossy Nissan Kearny Mesa because I am a single girl in my 20's that needed a reliable car. I paid $24,500 and they sold me a "Certified Pre-Owned" 2009 Nissan Murano and promised it was in good shape with no mechanical problems. I soon learned that the car had just had two leaking head gaskets replaced and was in their service center for over 6 weeks with major rep... view more

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01/17/2012
Service = HORRIBLE HORRIBLE HORRIBLE.

I bought my new car here, and I have been taking it to this Nissan for the past four times. However, this last time, the service department was absolutely inconsiderate and rude. They did not express sympathy nor the desire to apologize for the inconvenience they have caused. In general, they are very, very unprofessional, and they need to improve on their customer service skills. No need to explain in detail. It is ... view more

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06/23/2011
Horrible Horrible Horrible

Wow, where do I start. I currently own two cars and I take them to different dealer and the difference is just night and day. I purchased a preowned car a year ago and initially I was impress. Unfortunately, after you purchase is complete, the customer service goes down the toilet. Their used car lot has a better service relation compared to the new car lot. Stay away from this lot, your presence is ignored unle... view more

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05/30/2011
Great dealership and service

I now have my second car from this dealership and love it! My first car I bought and my new car is a lease. Both times they have been very friendly, knowledgeable and have amazing deals! The service is great and fast, I always get my oil changes, maintenance and everything done by this service department. Highly recommended for both your next purchase or service!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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05/27/2011
Mossy Nissan Kearney Mesa Service Department Rocks!

Made an appt for an oil change, brought my car in a bit early and my car was done in no time. Bringing your car in for service is normally something you dread but not at this place. Everyone is so accommodating, friendly and efficient. I received outstanding service and I will defnitely go back!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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05/25/2011
Mossy rocks

I always receive outstanding service when I come here. The salespeople are friendly but not intrusive, and especially the service staff is outstanding. They don't play games with warranties and even tell you if something you want to do would cost you more than it is worth. Couldn't be happier

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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05/23/2011
It's a Smart Choice

I bought my Altima from Mossy Nissan El Cajon, but this one is centrally located. Just about anywhere I am in the county, I'm only a few miles from Mossy Nissan Kearny Mesa. I was immediately greeted by a service rep who took only a few minutes of my time before my car was in service. The lobby was clean, comfortable and open. I also felt like others were enjoying this experience. You know you really can tell if you'... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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05/22/2011
Smart & fast!

I bought my first Nissan from Mossy about 7 years ago over on Convoy. Very pleased with the salesperson and the whole process. A few cars later I decided to go back to Mossy to their new location on Clairemont Mesa Blvd. Nice clean building and lot even with on-going construction. Butch was very knowledgeable. In less than 2 hours I had done a test drive, negotiated a trade-in price, signed docs with finance and... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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04/15/2011
Great Dealership

We've leased 4 cars from this dealership. The sales people are very nice. We've never had a problem with any of our cars. The service department is fast and courteous with any regular maintainance. I plan to get my next car from this dealership\r \r

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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04/11/2011
Best Nissan dealership

Excellent dealership. Bought my car there and have always had it serviced there. Took it in for service and Gabrielle was very helpful. I had a few questions and he answered them and got me the info I needed. The cashier desk personnel were quite efficient, polite and courteous. I would not go anywhere else for my car.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Mossy Nissan Kearny Mesa

8118 Clairemont Mesa BlvdSan DiegoCA 92111

(858) 565-6608

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Mossy Nissan Kearny Mesa

8118 Clairemont Mesa BlvdSan DiegoCA 92111

(858) 565-6608

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