I don't like to wait, and there was no waiting. I want the main dentist to clean my teeth, and she did, and it was a careful and thorough job with minimum discomfort (I hate pain). I also don't like much chit chat because I don't think they're concentrating on the job at hand, but that's just me. So I was pleased with her. I've used this dentist for years and my family and I like her. After cleaning with the pick and looking for cavities (there were none) the assistant then did the polishing, I filled out the reminder card, and went home. They have a teeth whitening service, and I see it advertised a lot, but I've never tried it, so don't know how that is. But my teeth were coffee stained, and after this visit, they were noticiably whiter.