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Business Description

Property Location With a stay at The Lafayette Hotel, Swim Club & Bungalows, you'll be centrally located in San Diego, convenient to Mission Valley Mall and San Diego Zoo. This family-friendly hotel is close to Balboa Park and University of San Diego.

Rooms Make yourself at home in one of the 133 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Diego? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
cash only, amex, carte blanche, diners club, discover, master card, visa, all major credit cards
Location
With a stay at The Lafayette Hotel, Swim Club & Bungalows, you'll be centrally located in San Diego, convenient to Mission Valley Mall and San Diego Zoo. This family-friendly hotel is close to Balboa Park and University of San Diego.
Neighborhoods
University Heights, Western San Diego
Other Emails

Categories
Hotels, Wedding Reception Locations & Services, Banquet Halls & Reception Facilities, Lodging, Meeting & Event Planning Services, Motels
Other Information

Wi-Fi: Free

Wheelchair Accessible: Yes

Price Range : Average

Swimming Pool: Outdoor, Poolside Bar

Check-In Time: 3 PM

Check-Out Time: 11 AM

Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Express check-out, Designated smoking areas, Fitness facilities, Designated smoking areas (fines apply), Safe-deposit box at front desk, Conference center, Terrace, Laundry facilities, Grocery/convenience store, Computer station, 24-hour business center, Pool sun loungers, 24-hour front desk, ATM/banking, Concierge services, Gift shops or newsstand, Wedding services, Conference space, Tours/ticket assistance, Luggage storage

Room Amenities: Daily housekeeping, iPod docking station, Shower/tub combination, Private bathroom, Designer toiletries, Air conditioning, LCD TV, Iron/ironing board, Access via exterior corridors, Cable TV service, Free local calls, Desk, Connecting/adjoining rooms available, Premium TV channels, In-room safe

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Reviews (1207)

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04/13/2011

Overall
worst service

my friend got a room here she left out one morning tell them she didnt want room service becuz of some items that was left out and she also put that door hanger on her door ..well wen we returned they was in her room we said why did u enter my room lmao she said o my boss told me to go in and clean it so my point is dont stay here they do not respect ur priviate space

04/28/2009

Provided by Citysearch - 
Overall
A loud dump! And the pool ain't heated

Ventana Hotels
Fax 480 563 3958
E mail info@ventanahotels.
Last Sat nite (Apr 25), we stayed at the Lafayette in San Diego.
When I made reservations, I asked for a quiet room. I was originally assigned a 1st floor room right on the corner of 2 busy streets.
The only other room available was a handicap room, 155, located just off the lobby. They said it would be quiet.

When we got back to the hotel there were tons of drunks having a party in the lobby, 30 feet from our room, and right in front of the front desk.
At midnight I had it, called the front desk, and they said they'd say something. It just got louder. Screaming continued for another hour, with doors slamming all night.

If you want a party hotel, fine. Just state what your mission is. We checked in to have a room to sleep in, and we didn't get it.

I want a refund of the $75 fee. The room was a total waste, and I couldn't change hotels at midnight.
By the way, the room hasn't been updated in 30 years. Spend some $, or sell to someone who will.

Bob Barnett

thebobbarnett@verizon.
Calif State Bar #102602

04/22/2007

Provided by Citysearch - 
Overall
Horrible customer service

My partner and I reserved a room here a month ahead of time as part of my friend's wedding party. We called them the day before our arrival to let them know that we had a late flight so they wouldn't give our room away thinking we weren't going to show up. They confirmed our reservation and noted our late arrival. We arrived the next night around 11:30 PM, as described the day before. The desk clerk informed us that our reservation had been canceled because our credit card had expired (we had used a virtual credit card number with an expiration date of 3/07 because the reservation was made in March; the reservation was for 4/07). They had no explanation for why this wasn't mentioned the day before when we confirmed our reservation. They couldn't explain why they hadn't called us that day to notify us of the cancellation. They had no more rooms left and wouldn't let us speak to a manager because they ""weren't available that late."" We were able to stay in a friend's suite on the pullout couch, thus averting a disaster (and saving us 1/2 the money) so we didn't push it any further with the manager. But if I were you, I'd avoid this place based on the horrible customer service alone.

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