In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Enterprise Rent-A-Car

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

59

years

in Business

Hours:

Regular Hours

Extra Phones:

Primary Phone: (619) 363-3701

Primary Phone: (619) 849-5766

Phone: (619) 342-9406

Phone: (619) 363-3701

Phone: (619) 535-0147

TollFree: (800) 257-1136

TollFree: (888) 305-8051

Sponsored Links
Brands:
Enterprise, international
Payment method:
amex, discover, master card, visa, diners club
Location:
San Diego Airport
Neighborhoods:
Midtown, Western San Diego
AKA:

Enterprise Rent A Car-San Diego

Categories:
Automobile Leasing, Car Rental, Truck Rental

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

08/17/2016

Overall
Selection
Service

Excellent service all around. I have a family of 6, and we all had luggage come crashing down off a trolley right after we entered Enterprise. The guy behind the counter quickly came over and helped us get the bags back onto the trolley. As we were doing so, other people were streaming in around us to get in line. As he went back to the counter, he immediately called me forward, recognizing that even though I wasn't in line, I was there first.

Super people, great experience.

05/04/2016

Overall
Selection
Service

This happy story starts with a wonderful agent who convinced me to purchase the damage waiver prior to my road trip from San Diego to San Francisco. I argued with her as I've heard hidden fees pop up anywhere you try to rent cars and I wanted to avoid falling victim to this. Fast forward nearly two weeks in to my Cali stay, specifically as I was wrapping up my visit to San Francisco. I park on a one of the less than busy streets off of Market thinking I'd hit the jackpot -- free parking. WRONG! After a 5 - 6 hour stay visiting friends in Tech, I return to the rental to find a shattered rear passenger window and my laptop stolen. Enterprise handled everything with ease -- damage waiver to the rescue. My laptop however was not covered as I hadn't gotten the next level of insurance coverage... However, my rental was upgraded to a VW Passat (first push-to-start ever!) as was my 400 mile journey back to San Diego.



Enterprise: Thanks for an awesome first car rental experience!

04/16/2016

Overall

Great job during the rental experience. Even though the computers were down for normal maintenance, the staff was courteous and didn't miss a step. We'll be back.

03/09/2016

Overall

On vacation to San Diego, had a wonderful experience at the airport picking up our vehicle, excellent customer service in both pick up and return!!!

01/27/2016

Overall

While on a business trip we used Enterprise Rent-A-Car. The car and service were great. I will be using them again. I really enjoyed the narration from the shuttle bus driver on the return to the airport.

01/14/2016

Overall

Pick up in San Diego went well as usual. This was a one way drop-off in Oakland, Ca. Drove from light to dark and left my prescription sunglasses in the overhead glass compartment. Oakland Enterprise team did not appropriately sweep vehicle on return. Manager checked car the next morning and glasses were gone. Made the excuse that the folks that might have taken the glasses are contract employees. Told her if they're working for Enterprise, they are Enterprise! Also logged a complaint with Enterprise and never heard a word back.



Was an Enterprise fan previous to this incident. Now I'll just shop on price.

01/05/2016

Overall

Had a great experience at airport San Diego. I have always been happy with Enterprise and my business with this location was no different. Prompt, kind, and on point. In and out in record time. Also saved $100 on a one way charge from another local location. Thank you Enterprise.

10/01/2015

Overall

I used to love Enterprise. Have been a member with them for a long, long time. Rented a car on a recent trip, specifically declined the additional coverage, got home and found an additional $160 worth of charges on my bill for said charges. I contacted them 4 times about the error and they have not rectified the situation. They seem to be sticking me with charges for services I specifically declined to the agent at the counter when I picked up the car. I don't like the idea of lumping them in the pile of companies that rip you off, but this one feels like a flat-out scam.

08/21/2015

Overall

I flew into San Diego on business and my employer rented my vehicle thru Enterprise. They had reserved the vehicle prior online and when we arrived the employees made the experience incredibly easy. It was quick, easy, and the customer service was very friendly and professional. The vehicle was new, clean, and I had no problems during my two day stay on business. However, the vehicle was paid for in advance by my employer and my credit card was charged the full amount when the vehicle was brought back.

06/16/2015

Overall

Great Service! Reserved my car on-line and picked up in San Diego. The kids working there couldn't have been nicer or more professional. I can't believe how many people they serviced in how short a time. Cars all looked new and clean. Return was incredibly fast and was actually slightly cheaper than I expected.

Sponsored Links
Map & Directions
More Like This
Send to Phone
Enterprise Rent-A-Car

1691 Hancock St Ste ASan DiegoCA 92101

(619) 294-3313

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Enterprise Rent-A-Car

1691 Hancock St Ste ASan DiegoCA 92101

(619) 294-3313

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback