PAY CASH!! We are from TX and we're there visiting and ate at Crest Cafe!! They Ran our debit card 13 extra times when we asked the girl how many times she ran our card (our alerts we're going off) she said once but had an issue but just once. Checked our account when we got in and we had been charged 12 extra times!!! When I called there seemed to be no urgency to help us get it fixed (an extra $330 out of our account). Little waiter boy on phone said manager and bookkeeper wouldn't be in till the morning and COULDN'T BE CALLED though it was 2 p.m. CA time..They gave us the run around the next day while over $300 was being held out of our account. We spent the last day of vacation on the phone with the bank which finally took the charges off. The owner called 3 days after but by then it was solved and she wasn't the least bit sorry!! I Will never go there again and if you chose to go I suggest paying with cash!!
- BBB Rating:
- General Info:
- Family owned and operated since 1982, Crest Cafe is a San Diego favorite known for delicious, hearty, healthy comfort food!
- Payment method:
- all major credit cards, amex, discover, master card, visa
- Hillcrest, Western San Diego
- Coffee Shops, Take Out Restaurants, American Restaurants, Fast Food Restaurants, Breakfast, Brunch & Lunch Restaurants, Cafeterias, Hamburgers & Hot Dogs, Restaurants
- Other Information:
Parking: Street, Validated, Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Burgers, American, Hot Dogs, Fast Food, Diner, Cafe, Omelets
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: Yes
Specialties: American Restaurant, American, American Food
Price Range : Average
Ever since I moved to the area..which was at least 10 years ago...I have become a regular at the Crest Cafe. I see the owner there during my lunchtime visits and she is always very nice..and her staff is great and I see the same waiters everytime so I assume they have all been there awhile..I even recognize the cooks. The best way to describe this place is comfortable and fun..no pretense, family run.. they have consistently great well prepared food..their burgers I think might be the best in the area, and their salads are huge and mixed fresh..I really like that when you order a salad with chicken or steak the meat is sliced and hot!! That makes them super good. My favorite sandwich is the BTCA..bacon, tomato, cheese and avocado grilled. Wonderful. I know I can always count on the Crest Cafe!
I have been coming to the crest cafe for years, and it is a great place to go, especially late at night because they serve the entire menu until then.Usually I am waited on by Jason who is frankly one of the best waiters in San Diego. He is sweet and very personable. The portions are generous and the prices are really great. On tuesdays they offer 1/2 bottles of wine which is great!!
I have also been there for breakfast lots of times and I especially like the Cabo Quesadilla with a really strong Latte! Wade usually waits on me and he is a cutie pie. Everyone has always treated me great, and they know me by name...I notice that that is true with lots of folks..there are a lot of regulars like me!!
08/24/2008Provided by Citysearch -
""I will only give one star to this restaurant, if I could I would give it half that.
It started when my husband and I wanted to have a well deserved night out and have been on a tight budget due to the high price of fuel (we live an hour north of San Diego so going anywhere is costly). We decided to eat at the Crest Cafe, which we had before, and knew that the food was decent and reasonable (so we thought )
We asked if they had any specials and the waiter said that a local paper had a coupon. We decided to find the coupon and of course there was not one paper to be found. We went back to the restaurant and the waiter said that they do not keep one in the cafe`. We decided we would split a burger, which the menu price was $9.95. Dinner arrived it was plated on two plates and was covered in fries. I asked the waiter if they use peanut oil and he said that they did and went to ask the kitchen, no one seemed to know what the type of oil they used. My husband, with the allergy, was asked by the waiter to make another choice and he chose potato salad.
When the bill came ..... 12.95 for the 9.95 burger ( a split meal charge of 3.00 ) which was not told to us that there was an extra charge. And a 2.50 for the potato salad. so our 9.95 budget burger with the "" EXTRA "" charges turned out to be a $17.00 burger. for a little more than a dollar, we could of bought a whole separate meal.
The next day I decided to contact the manager and found a cold unsympathetic, pushy, obstinate person that I have rarely seen in the restaurant community before. lets put it this way she could care less and couldn't be bothered. My advice is NOT to go to the Crest Cafe if you are on a budget and want to be treated fairly or if you think your patronage means anything. It seemed at this place it doesn't matter you are ONLY another dollar and not a valued customer. Needless to say I will never give them repeat business. and I do mean NEVER !!!""
02/20/2008Provided by Citysearch -
We were interested in trying a new place for breakfast one Sunday morning, and decided on Crest Cafe. They were very busy and recommended that we sit at the counter by the front door, as the wait would be over 40 minutes. BIG MISTAKE! The waitress was too busy serving her tables and seemingly appeared to forget (or not care) that we were also customers and deserved equal respect. She forgot half our order and then appeared appalled when I asked her for a refill on coffee. The food was not good enough to override the horrid service.