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Convoy Auto Repair AAA Approved
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OPEN NOW
Today: 7:30 am - 5:30 pm
47 Years
in Business
Accredited
Business
Amenities:
Wheelchair accessible
More Info
- General Info
- When you bring your car to Convoy Auto Repair, we recognize the enormous trust you are placing in us-and everyone on our staff takes this very seriously. We understand you expect your car to be restored to top driving condition. You also expect prompt service and a courteous, competent staff. You should expect these things. You should also know that Convoy Auto Repair has been meeting these expectations for many years now. That's probably why we enjoy so much repeat business! We are the facility whom other local shops refer vehicles that they cannot diagnose and/or repair. We have achieved this status among the public and our peers by our Rock-Solid Commitment to truth, integrity and ethics. Today, Convoy Auto Repair is still the fastest growing automotive facility in San Diego County. We continue to be at the forefront of our industry with our advanced State-of-Art computerized diagnostic and our commitment to excellence.
- Email Business
- BBB Rating
- Extra Phones
Fax: (858) 560-0394
- Services/Products
- Auto repair, smog check, oil change, engine repair, auto diagnostic services, auto tune up services
- Brands
- Collision Repair, Domestic Repair, Electric Repair, Electrical Repair, European Repair, Foreign Repair, GM Factory Trained Specialist
- Payment method
- check, debit, paypal, all major credit cards, financing available
- Location
- Convoy Auto Repair is located on Convoy Street in San Diego, between Othello Avenue and Kearny Mesa Road.
- Neighborhoods
- Kearny Mesa, Eastern San Diego
- Accreditation
BBB
AAA
NAPA
ASE
- Associations
- American Automobile Association (AAA), Better Business Bureau (BBB), Automotive Service Excellence (ASE), National Automotive Parts Association (NAPA) AutoCare
- Other Link
- Categories
- Other Information
Parking: Lot
Wheelchair Accessible: Yes
GalleryView all (4)
Reviews
We came to Convoy Auto Repair over a year ago with unresolved brake problems and David, Ms Pam, and the qualified mechanics keep bringing me back. As a small business owner, my word is my bond. Ergo, Convoy Auto Repair. Thanks David, Ms. Pam and the great mechanics!
I brought in my BMW Z4 after I hit a monster pothole. My engine was making a horrible noise, so I brought it down to Convoy Auto Repair because they are open on Saturdays. I let them know my concerns about the engine noise and paid them $90 bucks to take a look for me. A couple hours later I get a call that they didn't hear anything wrong with the engine. The service manager and the tech both took it for a spin and there was nothing wrong. He then quoted me over $3000 for parts that were worn out on my suspension. I didn't feel right about his diagnosis because I knew something was wrong with the engine. I asked him to check again. After all, I brought it in because of the horrible noise. He came back and said everything was fine except for the suspension. I decided to take it down the street to have a second opinion.
Sure enough, as soon as it went up on the lift, two of the bolts mounting the engine were sheared off. Two bolts that cost $10 and about 15 minutes to repair. The noise was gone. On top of that, the shop I took it to was able to do the same work on the suspension for 2/3 of the price. Convoy Auto was going to charge me $200 for one alignment....Firestone gives a lifetime alignment service for $140.
This shop put my car in danger and didn't listen to me when I told them something was wrong. They didn't mind taking $90 from me and not doing the job I asked them to do. It seems like they saw the BMW and saw $$$ rather than fixing what I actually brought it in for.
The waiting room was nice, the front desk folks were polite, and I know that the stuff they quoted me on was legit, but it was wayyy too expensive for what places right near by are charging and they missed a pretty obvious and serious problem that could have cost me my entire engine. Not pleased. Glad I went with my gut.
Fair prices and fast and good work. I like this place
The guys at Convoy are a great alternative to high dealership prices. They saved me $200 and gave me a ride home while the work was done. I drive a 2010 Charger, I'll be back! Scott M. In Carmel Valley
01/27/2010
Provided by Superpageswork was complete in a timely fashion and stayed within the quote provided. Any issues or problems beyond the quoted job were called to me for approval prior to doing the additional work. Great group of individuals...very knowledgable
01/27/2010
Provided by SuperpagesThe service was provided promptly by Convoy and interaction was very professional
01/27/2010
Provided by SuperpagesThe service was provided promptly by Convoy and interaction was very professional
01/22/2010
Provided by SuperpagesGreat service! Joe has always been helpful and very informative. As a family friend, i appreciate having a repair shop I can go to and feel confident and trust quotes and car repairs. Thank you for the wonderful service! Could we still contunie to recieve coupns? It would be great during these hard finacial times! Thank you and happy holiday!
01/22/2010
Provided by SuperpagesOver the last eight years Convoy has performed excellent repair work on three different cars/models I own. Always timely and proactive (calls were received when problems were encountered to explain the issue and get my approval to proceed). Very good value compared to the dealerships (parts and labor). Friendly people behind the counter. I highly recommend Convoy for major and minor work
01/22/2010
Provided by SuperpagesOver the last eight years Convoy has performed excellent repair work on three different cars/models I own. Always timely and proactive (calls were received when problems were encountered to explain the issue and get my approval to proceed). Very good value compared to the dealerships (parts and labor). Friendly people behind the counter. I highly recommend Convoy for major and minor work
01/22/2010
Provided by SuperpagesGreat. i appreciate your service. i drive over 100 miles to your place to havee my car serviced
01/13/2010
Provided by SuperpagesOutstanding. I've always hated going to auto repair shops, but these guys are true professionals. It's great to finally find a good, honest, efficient, decorated and reputable shop. I'll never go to one of those big-name-franchise shops again.
01/13/2010
Provided by SuperpagesThe best service in over fifty-plus years of car ownership. All of your people consistently conduct themselves in a professional manner and it is obvious that Convoy Auto Repair provides expert advise and the customer never leaves your facility thinking that he/she has been overcharged nor did you ever recommend services not required. I have and will continue to, recommend Convoy Auto Repair to friends, family and business associates. Thank you for your exceptional service and I wish one and all a Merry Christmas and a healthy and prosperous New Year.Richard
Details
Phone: (858) 560-9131
Address: 3909 Convoy St, San Diego, CA 92111
Website: Convoy Auto Repair
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