"This place is full of surprises... After spending a day or two comparing prices to replace the rear window of my 2004 Ford explorer and getting nothing but price increases at every turn (the old you-need-this-and-that-will-be-extra routine), I found this cat, Ray, at Auto Glass Center. Now maybe it is because he is from Philly, but he is a no BS sort of guy; friendly, but focused on the task at hand. After going over the particulars, he came up with a couple of different options, one of which saved me over $200. We set up an appointment...and surprise, when I arrived they were ready to work on my ride. It is not a particular easy fix, and he and his crew worked on it till they got it right. My side rear view mirror needs replacement and his quote was half of what the dealer told me it would be...that's getting fixed today. When it came time to pay, however, that is when the big surprise came. It was the same price he quoted me the day before. No added this or that because of this or this or that. They even have coffee and Wi-Fi, so I could work while I waited..."
This is the first review I have written on Yelp. I feel compelled to do so because Ray was extremely knowledgeable, helpful and friendly. I called him from a quote to replace my windshield on Saturday afternoon around 3:oo PM; after a few questions he quoted me a great price. To top it off he actually squeezed me in to get the windshield replaced that day. Excellent customer service Ray gives you an option of getting the dealership windshield at a higher rate or one that is comparable at a great price. Ray guarantees his work and encourages you to bring your car back if at any time you get a little ding in your windshield he will repair it at no charge. I don't believe you will find a better glass repair shop than Auto Glass Center. Thank you Ray for your knowledge, friendliness, and a great work.
The team at Auto Glass Center ROCKS!! They are so nice and professional that I have nothing but trust and faith in them working on my car. It's obvious that customer satisfaction is their #1 priority. I bought my new windshield there only a year ago with a lifetime warranty. A few months after, of course I obtained some more minor nicks which they sealed at no extra charge. A few months after that I got an even bigger crack, I called them and they had it replaced (free with warranty) in an hour. The prices are also very doable for a student like me. Highly recommend these guys.
Originally went to Auto Glass Center last year after my parrot ate the seal around my windshield. Ray and his staff were on top of their game. They replaced the windshield and sent me on my way pretty quick. Everyone there is super friendly and is always willing to go out of their way to help. A lot of times at no cost to the consumer. I recently went back because I noticed some fabric came loose on the side of the dash. Ray explained it was due to the sun but fixed it anyways at no cost to me.
I lost a review mirror on my car and tried to superglue it back with crazy glue and gorilla glue. didn't work. there was even a chunk of glass missing from the windshield. They got me in right away to do a work around repair and were able to fix my mistake of putting the glue on to completely repair everything. Out the door for $45. great service, friendly, understanding, easy to chat with, and I even learned a little something. will come back to them for any and all related issues
Wow! These guys rock! I called by accident before they were open and hung up, since I figured I would just call them back, but then they called me back within a minute. He gave me a quote over the phone, and I was in and out in the same day. I was just getting rear view mirror replaced, but I know it would have cost much more at the dealer. It was worth the drive for me, and the guys are very professional. Great experience all around; I would recommend them to anyone
Every once in a while you come upon a business or people who go the extra mile...and this is such a place!! From beginning to end they were amazing in service. From rides offered, to explaining the process of windshield replacement and manufacturing for my truck passenger window, to cost, to quick timelines and even a cold soda...if ever anyone deserved to have a 5 star rating, this place does, and so does Ray who works there.
I must say I am impressed. Service, Quality, professionalism, owner/manager and his assistant helped me out of a bind on a Sunday. How awesome can you get, price, affordability cannot be beat. Answered on the first ring and got me in the next day and got it done. Explained to me what happened, made me feel like my car was special. Auto Glass Center thanks you saved me on short notice. The Best in the City!!!
The attention Ray gave me over the phone answering my questions, the accommodation to my schedule, the fact that they had both the Nissan factory windshield as well as the imitation in stock for me to choose, and a price that was about $100 less than I had expected to pay, was good enough for me to make the appointment (I did call my Nissan dealer to get their price as a point of reference. No contest!).
The best price for my smashed back windshield, got right in, drove out with new window in about one hour. The manager, Ray, and his workmen were all friendly, polite and helpful. They offer coffee, tea, soft drinks in the waiting room along with a TV with all stations and WI-FI. Thank you Ray, working with you was a nice experience