I have been a client of New Image for several years now, and Wendy Golden (my electrologist) has transformed my life. I had a profuse amount of facial hair, and as a young woman, that was a horrible thing to have, so I spent 40 minutes every morning plucking out the hairs (yuck!), so I found New Image after an internet search. Not only did Wendy remove my hair, she suggested I see a reproductive endocrinologist because polycistic ovary syndrome might be the cause of my hair growth. Turns out I do have PCOS, I would never have guessed, just thought the hair was my Italian side. On the initial consultation, Wendy educated me on the pros and cons of the various hair removal methods and on how electrolysis works. The office has always been clean, and each electrologist has their own private space to tend to clients. New probes are used for each session, and Wendy keeps meticulous records of what area she treats and at what intensity of electrical pulse she used for that session. The results are fantastic, Wendy did a great job. I don't pluck any more, the facial hair is gone. I loved the results so much that I got my armpit hair removed, belly hair (not sexy unless you're David Beckham), eyebrows sculpted and now I've moved on to the bikini area, with plans to get my entire legs done. Areas where the hair has been removed are so smooth, and unlike shaving, there is no hair under the skin, so your skin tone is even and not discolored. I have extremely sensitive skin, but have never had any infections or other adverse reactions to treatments. Wendy has always been professional and non-judgemental (seriously I was like Sasquatch, it was really embarrassing) and we have developed a great relationship. I will continue to patronize New Image and always look forward to my appointments. A few notes, the treatment is not painful, but can be temporarily uncomfortable (some areas more than others), there are creams that can numb the skin but I've never felt the need to use them. The intensity of the electrical pulse can also be adjusted, so a lower intensity will be less uncomfortable, but it will take more sessions to completely get rid of the hair, this is something you communicate with your electrologist about, I've never felt pressured to stay at any level of intensity and I know I can ask for the intensity to be lowered without any problem. The time it takes to completely clear an area depends on the size of the area, concentration of hair, length of sessions, time between sessions, i.e. my face took about a year going in twice a month for an hour each session (I really was a beast), while underarms were cleared much faster in 8 months going in for 1 1/2 hr sessions every 3 weeks, still working on the bikini. I don't know why people waste their money on temporary measures like waxing which aren't permanent and hurt more. You will not regret letting Wendy (or any of the electrologists) at New Image take care of your hair problem, it was one of the best decisions I've made.
After thirty years of trying to manage unsightly facial hair, I finally went to Wendy at New Image Electrolysis. The professional and caring servic…
Fabulous results! Great price! I found Rochelle Freeman through the AEA website. I was looking into whether electrolysis would be right for me. She is a professional electrologist, Board Certified by the The American Electrology Association. Needless to say though, I was concerned when I read the previous review. Let me tell you about MY experience: First of all, the probe she used was disposed of after she was finished. She wore gloves for each visit. I saw her put them on. Also everything else she did was consistent with proper infection control protocols. (She explained that she has worked in the health care profession and in hospitals for years before starting her own business.) I really had to respond to the previous review. Simply because it was so NOT what I experienced with my numerous sessions with Rochelle. I have had 4 sessions spaced over the past 4-5 months for removal of unwanted hair. My results exceed my expectations. They even exceeded what Rochelle told me. The results after each session were dramatic. However it is a process, as Rochelle explained, and I will be scheduling another visit soon. No more shaving! Her office is fairly easy to find with good access to freeways. Parking is OK. That could be better. There are only a few spots for New Image clients so be mindful of that when pulling into the small lot. Happy sweet and smooth... Thank you Rochelle!
Before using electrolysis, I was bleaching and using depilatory creams. I have fair skin and very dark hair, and the follicles would be visible while still under the skin. Tweezing made things worse. Most of the hairs on my chin and neck were as coarse as the hairs on my legs. So I tried lasers--I was basically paying for the aesthetician to tweeze me after the "laser" treatment. Finally, I started electrolysis. It took me a while to discover the blend technique, and once I did, I needed treatments less frequently. I went from every week, to every two, then every month. That was the type of current that worked for me. Ninety percent of the original problem is gone, and the hairs that remain are mostly new ones that have yet to be treated, but these are usually fine. I simply trim them until my next treatment. They need one or two treatments and they never come back. Now I focus my treatment time on areas that never bothered me that much, like the fine hairs on my upper lip. Before electrolysis, my hair problem literally defined how I felt about my appearance. Now, I forget I ever had a hair problem. I know whatever technique I use, it will never be a one time "cure" because these hairs are driven my hormones, which my body is constantly producing, and new hairs pop up even though I am in my thirties. But having electrolysis is a life-saver. I know the hairs will never win! -Heidi M, M.D.