These guys are bulldogs in the best sense. We brought in a Toshiba laptop that was behaving mysteriously and that another repair service finally gave up on. ACC was willing to keep experimenting, replacing various parts, some of them twice on the chance that the new part was also failing, and finally installing a new motherboard. They worked on the unit at least 8 times. The first time, we paid them their standard fee. The next 7 times, they bore all the costs for parts and labor. They did get frustrated along the way, but they remained courteous, were competent in their problem-solving approach, and they demonstrated a beautiful commitment to getting the job done right. Thank you Gerry, Richard, and Manny!
ACC Business Machines is the best place to take your service when having machine problems. Whether it's a printer or a multi-function copier they provide outstanding customer service with great proposals with low fees. The quality of their work is great, their technicians are very well organized & provide excellent work. They try everything possible to fix your problems on the first visit with a low diagnostic fee. I will definitely recommend ACC Business Machines to ANYONE!!! Thank You ACC for fixing my Machines
I am completely satisfied with the service they provided me with. Not only did they fix my printer but they also sold me supplies at a low cost.