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Buy, sell, rent or manage your property through our family-owned, full service real estate brokerage services!
- General Info
- Buy, sell, rent or manage your property through our family-owned, full service real estate brokerage services.
- Email Business
- Extra Phones
Phone: (650) 595-4797
Primary Phone: (650) 595-4797
Fax: (650) 595-4797
- Payment method
- cash only, cash, check
- Neighborhood
- Howard Park
- Associations
- National Association of Realtors,California Association of Realtors,San Mateo County Association of Relators,San Francisco Association of Realtors,San Carlos Chamber of Commerce,Pro-MLS
- Other Link
- Categories
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Reviews
02/17/2024
I moved out of state about 3 years ago, so I was not able to handle the day-to-day tasks of maintaining my single-family home in Redwood City, CA. VIP took over the management about 6 months before I left, and I couldn't be more grateful. They are excellent in communicating about any issues/repairs that need to be completed, and prompt on making sure it's taken care of. I would definitely recommend their management services.
VIP did an awful job of managing our property. They were slow in forwarding the rent proceeds, and did a terrible job on the final walk through. He failed to notice a hugh pile of trash in the garage when the tenants vacated and then became rude and combative when we called him on it. Overall their service was abysmal.
There are plenty of other property managers in the area who I'm certain will provide you with much better service. Do yourself a favor and choose someone other than VIP.
We told Mr. and Mrs. Kritzman to expect rent proceeds ABOUT the 15th of each month and we did a good job of meeting that target. The final walk through items mentioned were discussed with the new manager they hired before our termination date, the new manager said to leave it there so we did. No one was ever rude or combative except Steve Kritzman. Both of them were extremely upset that the tenant had not cleaned perfectly upon vacating the home. I suggested we call a cleaning service, then charge the tenant for the discrepancy, something we do on a daily basis. They did not recognize this as a routine task, they just got mad. The reason they terminated our services is because they refused to pay our leasing fee, saying it was too much. If they thought it was too much they could have negotiated something different at contract signing. We had already discounted our fee for the first tenant because they identified the first tenant. We are reasonable people that value the extra help from our client.
09/25/2023
Great to work with! We used VIP from 2008-2022 to manage our duplex until we decided to sell it last year and even had Melissa as our listing agent. They were excellent at communicating and very professional.
Details
Phone: (650) 595-4565
Address: 864 Laurel St Ste 200, San Carlos, CA 94070
Website: http://www.vilmont.com
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