I have been seeing Kathryn Norton since August of 2013. I weighed 278 lbs on my initial visit. I now weigh 210 lbs as of 1/25/14 - an avg loss of 13 lbs per month even during the Holidays. I have had good weeks and bad weeks (with regard to weight loss) and in every instance of a bad week, it was due to my NOT following Kathryn's dietary suggestions (sometimes eating too many calories, sometimes not eating enough). I attribute my success so far to following her advice, and my wilingness to use the MyFitnessPal food diary that she recommends. My use of the tool has allowed her to look back on the slower weeks and identify where I was not eating correctly and suggest adjustments. My experiences with the staff (front desk, MA's, etc) have all been very positive - everyone is pleasant and attentive, and go out of their way to ensure my wife and I are reminded of upcoming visits. I am not sure I understand the comment below about staff standing around and talking 'all day'. I visit every week to take advantage of the free weigh-in which gets recorded in my chart as well as an appointment with Kathryn every other week. I have never been there for more than 30 minutes; so, I am unclear as to how the reviewer below would have knowledge of any 'all day' activities. My advice is - make one appointment. Meet Kathryn, tell her your needs and goals, and listen to her initial advice. If, like me, you think what she says makes sense and you lose 7 lbs in the first week .. I am confident you'll be coming back as well. Be prepared though ... My wife and I have lost so much weight, and so many inches, that we have had to replace our entire wardrobe.
I am a new patient here. I feel the staff needs to be a little more educated on everything this establishment encompasses. Very friendly staff, yet it seems there is no communication amongst employees. I've been called multiple times regarding my initial visit and to let me know my lab results even though I had already gone, picked up copies of labs and injections/therapy. They are dealing with prescription drugs and have no account of what is coming in and out. I have past experience in the pharmacy field of 10+ years and that is probably why this bothers me. After a week only a week I am actually happy and have had AWESOME results, yet a bit annoyed by how this place is being run. Working in management, this place's organizational skills are in dire need of some fine tuning. I bet I could whip this business into a TOP PERFORMING establishment. Your staff is what represents your business! Guys, don't settle for mediocrity....GO FOR BEING THE BEST in your industry. Those seeking a place for weight loss or hormone therapy SHOULD DEFINITELY CHECK THIS PLACE OUT. Health should always be a priority in everyone's lives!
This is the most professional and affordable place I've ever been to. I've heard about this clinic from a friend and decided to make a trip all the way to San Antonio from DFW because it’s hard to find a reliable and affordable service. I was very impressed with the stuff, especially Kathryn Norton. Kathryn is a very attentive, warm and knowledgeable person. She treats you like her top priority and offers weight loss options that are applicable to your situation. I received HCG therapy, appetite suppressant and the supplements at a great price and will recommend the clinic to all my friends. It definitely is worth the drive.