after visiting sweet repeats, kids junction, and once upon a child, i decided to head to a completely different part of town and try my luck there. the trip was definitely worth it!! i was immediately greeted at the door by a friendly smile and a warm "hello how are you today?". unfortunately one of the bad things about shopping in the west side is the rate of crime so the nice lady asked me if i would please check my purse in at the front counter. not that i didnt expect it as there is a sign at the door and one right as you walk into the store. i walked over to the counter and again was greeted by another warm friendly smile and sweet employee. she asked me to zip up my purse and gave me a pin that matched the one she had just put on my purse. she was extremely apologetic about having to take my bag, and already i could tell that my experience at this store was going to be a great one. this store unlike the others was extremely organized, smelled fresh, and looked very clean. prices at this store were extremely reasonable and the condition and style of clothing was great. they even have a play room in the back for kids! the shoe selection was the best i had seen at any of the other stores but i think that the customer service was what really made my experience such a great one. i found some great deals and even had a nice little chat with both ladies working there at the time. while i was checking out and talking to one of the employees, who i later found out is the manager, she noticed that i was buying size 7 clothes and mentioned that she liked the selections i had made today and said they are always looking for sizes 5 and up and asked if i thought i might have anything that i would like to try and sell. apparently she trusts my taste in clothes! that made me feel so awesome. i also found out they have 2 other locations in town, one in the area i had just left! all in all i'd say they were extremely personable and helpful. now these ladies know a thing or two about customer service! it was about a 10 minute drive for me once i got on 410 but its definitely worth the drive. i walked out of there a happy customer and promised them i would be coming back again and again. im glad i decided to take a chance!!!
WELL I WENT TO TOYS R US 2 BUY SOME STUFF 4 MY DAUGHTER. WELL ACTUALY ALOT AND THE WORKERS WERE JUST FOLLOWIN ME AROUND THE ENTIER TIME. WATCHIN WAT I HAD IN MY CART AND WHEN IT WAS TIME 2 CHECK OUT THERE WERE 4 MEN STANDIN AT THE END OF REGISTER JUST STARIN AT ME. AND A GUY BEHIND THE LADY WHO WAS RINGIN ME UP JUST LOOKIN AT ME 2. THAT WAS SO RUDE IN MY EYES I WRK IN RETAIL. SO I KNOW WHY THEY WERE DOIN THAT. BUT THEN AGAIN U DNT MAKE IT SO OBVIOUS. WAT MORONS I SPEND GOOD MONEY ON MY DAUGHTER. NOTHIN IS 2 MUCH 4 HER. SO THEY NEED 2 REALIZE THAT INSTEAD OF LOOKIN LIKE ASSES. AND I PAID CASH 950.00 SO IN THE END THEY WERE JUST ASSES .THERE IS A DIFERENCE IN BEIN OBSERVANT AND JUST STOCKIN PEOPLE AROUND DA STORE. OH AND THEY DID NOT HAVE ALOT OF SELECTIONS ON TOYS SHELVER WERE EMPTY SO YEAH I WNT BE GOIN THERE AGAIN ANYMORE.I WILL GO SOMEPLACE WERE THEY WILL APRECIATE PAYIN CUSTOMERS.
I love it and I have been going to sweet repeats and kids junction for alittle over a year and Once upon a child is by far my favorite. I have sold and bought there and although I feel I could have gotten more for what I brought in it was more than I would have normally got by donating or giving away. There store is clean and the clothes are easy to go through plus they have a good selection. The reason I like them the most is because the prices on clothes are more reasonable than the other stores. I think the toys are alittle high but I feel that way about all the stores. If I can go to walmart and target and buy a outfit bran new for the same price these resale shops are selling them for then there is a problem and I feel that way alot at sweet repeats and kids junction. I go to the one off Thousand oaks and love it!