I took in a sample and was greeted immediately, told the salesperson I just did tabs and chlorine and the pool is still green, I watched her test the water and she showed me I had no chlorine at all, I was shocked, she ask what I was using and I told her HTH she then explained what conditioner and thats its important to as that when u start a fresh water pool, the only other time i would do it is if i drained and lowered the level of the reading to low or if i was to start all over again and I had 0 reading , so my chlorine was burning off because the sun, walmart doesn't sell conditioner, I was irritated so... she sold me conditioner and there shock and there algea control, gave me a print out of my sample and explained how to use it and clean my filter and change it after, she also told me my filter /pump that came with the pool was very small for the gallons over water in our 24 rd Aboveground pool, and educated me on better filter circulation, especially since i mention my 4 kids are in it all the time, i did what she told me and it worked over night, i couldnt ask for better service and knowledge as well as quality,expensive but long lasting products i rather pay for that work than cheap walmart crap,you shouldnt have a pool if you cant keep it up in my opinion,the pool never look this great since we bought it and we now upgraded to a better filter that uses sand, I dont have to by any more paper filters, filter cost as much as the pool , however we have cut back on so many chemicals since the upgrade it was worth it, we have our routine now and this store has kept our business and will continue to...
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The Above Ground Pool & Spa Company is the company to use if you're looking to purchase an above ground pool &/or spa. We should have used the Above Ground Pool & Spa Company for our first above ground pool. Ted and his crew are exceptional - Our pool liner has a pattern of "inlaid tile" along the upper edge, and the pattern is within a half inch of level around the pool's circumference (you should ahve seen the whoop-dee-doos in the liner pattern of our first pool). Ted and his crew were totally professional in installing our new pool: dismantling and removing the old pool; replacing and leveling the base sand; using material of highest quality; nestling the new 18 by 33 foot Zodiac pool within the foot print of our existing deck; providing us with guidance and helpful ideas on maintaining our pool for years of enjoyment; and not leaving any mess when their work was complete. Wow - Ted and his crew are terrific! And, the service and help we receive from the store's staff also is exceptional. We really appreciate our Above Ground Pool & Spa Company - They are the best!
I went into Gary’s Pool 8 hours before a pool party. It was the worst situation I could think of. My pool had become cloudy. I'm not talking murky; I'm talking about 25,000 gallons of milk. As I told them about my problem, they were on the phone with Pat, the owner. He immediately knew how to fix the problem and recommended some products that would help. I bought the products and was ready to walk out the door when the nice, friendly ladies behind the counter asked me for my address. When I asked why, they informed me that they were so concerned about our situation that a tech was personally coming out to show me some tricks to help clear up our water faster. Sure enough, he came out to my house and personally helped me clear up the pool. The best part was, the pool was clear an hour before the party. I wholehearted recommend this company. They have gone above and beyond what any company should do to make sure I was a satisfied customer.