Hello sirs, My name is Ketty of sales manager from China.We are the manufactuer of laptop/fan/hinge/battery keyboards etc computers in China, we are directly producing them for the factories who produced laptops,keyboard such as APPLE,DELL,HP&COMPAQ,ALIENWARE,AVERATEC,GATEWAY,TOSHIBA,FUJITSU,NEC,BENQ,ASUS,ACER,COMPOWER,SHARP,SAMSUNG,UNWILL,FOSA LENOVO,FOUNDER and others famous Laptop Factory. We also have cooperated with PCFX Computer Ltd of UK. We always promised: 1)About the quality:The keyboards are all Origianl and Brand New.So if interested,We may send some samples to let you check for free.If you pleased with them,You may pay for them or with your soon order.We did business with our good faith. 2)About the warranty:We factory promised that we will offer the permanent warranty for all keyboards.We will resend you new ones instead of changing them without any doubt. With any query,I will try my best to settle up for you. Email:firstname.lastname@example.org. MSN:email@example.com. I look forward to hearing from you soonest.Have a nice day! Thank you & Best Regards Ketty
Yesterday was my first visit to the PC outlet on 410 near Vance Jackson. I was lucky enough to get a sales rep named Robert H. who was extremely courteous, patient, and friendly. But most importantly, he had a passion for identifying what was wrong with the computer. You could see that he was going to meet the challenge. He even put a movie on for my 3 kids to watch while he assisted me. He worked hard at resolving my problem and when he couldn't find it, he called in some backup. I was out of there in a minimal amount of time with a minimal amount of expense. This is what customer service is all about! I observed how he behaved with other customers and it was the same way. PC Outlet will be our computer store from now on!! The best service I have had anywhere in a long, long, time!
The services provided by Steve were not only, quick and inexpensive but very professional. When I had first contacted him over the phone, he was polite and extremely easy to talk to when I was explaining the issue with my PS3 gaming system. Once I had dropped the PS3 off at the address listed, I gave a deeper description of my situation at which point he responded with his course of action that he would take on the system in a clear and easy to understand way. Within the next day, he called me himself giving me an update on the repairs and on the following day, had the system back up in my hands and fully functional and running just as if it was new. I HIGHLY RECOMMEND HIS SERVICES.