When my IMac crashed, I was ready to start crying because the last 6 years of family memories, documents, etc were all there and I was a fool and never backed any of it up. I remembered the hilarious commercial that a couple of actor friends of mine had done for ACS so I de...morecided to call there first. It was 6:30 and although they were closing at 7pm and I had a ways to drive, they stayed open and waited for me to bring it in. The absolute best experience I've ever had regarding issues with my IMac. Windy Mills, owner of ACS explained what she thought might be the problem but could not make any promises. I totally understood that technology can be tricky and I was prepared for the worst. She was not only able to mirror my entire IMac hard drive but also got me a new hard drive with triple the short term memory as well as more memory on the hard drive than I already had at a reasonable and AFFORDABLE price!!! Did I say AFFORDABLE?? Yes I did and she and her staff provided incredible customer service. I was worried that I would be out a computer for a while because I didn't have the resources for a new so I consider her my IMac Angel. The turnaround time was only two days, she called me to give me my options and kept me up to speed on the status of the repair. When I went to pick it up, she had cleaned everything so well, it all looked brand new including my filthy keyboard!! She even gave me my original hard drive back and expained that all my data was still there and to hold on to it just in case I ever needed to retrieve my data again as well as the 1G short term memory card. I highly highly highly recommend ACS for all your computer repairs or needs. I can assure you that you won't get better service, advice or affordability anywhere else in town!! (BTW, the bad reviews that you see here from a few years ago are about the previous owners, NOT the current owners/staff) I can't thank Windy enough!!!! You have a customer for life!!view less
Serving the San Antonio Area.
From Business: To Form A Long Term Partnership With Our Clients! Every New Client Comes With Special Needs And Desires For Their Medical Transcription. Just Tell Us What You Need …
Best service in town!!! Couldn't ask for more as for Stan G. I was there as a customer when this happened he was told his hard drive was no good when he brought it in the first time. Sir its not right to leave a bad review when you knew your hard drive was bad to begin with ...morethey told you when you brought it in the first time. We were both there as I was the next customer behind you. Both technicians said there was a chance and they could try but it might not happen. As for my experience they recovered my files, cleaned my computer internally and reloaded everything and worked on payment issues with me with no interest. The way they treat their customers no words can describe. I called 7 companies before this one and will stick with this company forever very nice and polite guys they really know their stuff.view less
I used Daniel to fix my PC it was running very slow and extremely sluggish, he explained it had some sort of malware and a virus, and this was causing it to run so horrible. He saved my important files and backed them up. I'm not a technical type person and I really don't kn...moreow how to do any of this technical stuff. This man not only fixed my computer, but has it running very fast. I thought I was going to have to buy a new computer. Guys if you have computer problems, this is your man. I am going to turn him on to my friends, as this guy really know his business. Just wanted to stop by here and give you a two thumbs up. Thank you Daniel for saving my old computer!view less