The best thing about T. Howell Security is they're local. From what I read they've been helping Texans for a long time and that went a long way with me. Ted Howell came out to my home, answered all my questions, gave me some free extras (yeahh!), and was able to use my existing alarm system, which I've never ever turned on, so that was an added benefit. I highly recommend them. It's my first active alarm system and thanks to Ted I feel like an expert on security systems now.