I RECENTLY ACQUIRED A DOG FROM A LOCAL ANIMAL SHELTER. I HAD NO PREVIOUS KNOWLEDGE ON HOW TO CARE FOR AN ANIMAL SUCH AS THIS ONE. SO BY CHANCE I STOPPED BY AFTER WORK TO CHECK OUT SOME ITEMS. UNFORTUNATELY FOR ME IT WAS 5 MINUTES UNTIL THEY CLOSED AND FEARED THEY WOULD REJECT ME AT THE DOOR, BUT INSTEAD THE GIRL AT THE FRONT COUNTER WELCOMED ME IN AND ANSWERED EVERY ONE OF MY QUESTIONS WITH EASE. WHEN SHE FINALLY HIT A ROAD BLOCK WHEN ASKED ABOUT COMBINING MEDICATIONS THE MANAGER WAS THERE TO POINT OUT WHAT COULD BE SAFELY OVERLAPPED AND RECOMMENDED THE APPROPRIATE FOR AN INACTIVE DOG IN A SMALL YARD. AFTER THE SALE WAS COMPLETED I NOTICED THAT IT WAS WELL PAST CLOSING TIME, AND THEY HAD NO PROBLEMS COACHING ME AFTER HOURS ON HOW TO PROPERLY CARE FOR MY DOG. FOR GOING OUT OF THEIR WAY TO MAKE SURE I WAS ON THE RIGHT PATH, THEY HAVE MADE A CUSTOMER FOR LIFE. CMK
They have everything here! The best thing about this place is they are knowledgable about what they sell. I hate when I go to Petsmart or other animal stores and i have questions but not all there employees know what im asking about. I've been going to Rudy's for years and always will just because they are all so nice, have what i need and like i said they just know what they are talking about. Thanks Rudy!!
This gentleman was so helpful. He took the time to explain other options i had for my dogs that would not put money in his pocket. His friendliness made me feel like we had been doing business together for yrs