Well, after seeing all these bad reviews here on yelp for this Encino post office, they have redeemed themselves as far as I am concerned! Sylvester went way and beyond as far as customer service. A panic and waste of a lot of peoples time, because my package was "incorrectly" coded by the postman who realized the package did not belong in his route. The postman could have used a code I have seen in the past in track & confirm "misrouted", instead he used a code that sent me into panic "Undeliverable as addressed" (and returning to sender), as the priority mail flat rate envelope contained document legal papers.
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An absolutely wonderful post office. The employees are super helpful and courteous. Yes, there is sometimes a line, but they seem to do everything they can to increase staffing to expedite the line, or minimize the inconvenience. I've been going there since 2004 and they've been consistently outstanding, in my book.
I've been to every post office on this side of town. Hands down these folks are the friendliest and most efficient. If they were all like this the PO would be making money