I'm very dissapointed with the time of response by the Sheriff's Dept on July 15, 2010. At approximately 2145 hrs on said date, I called 911 and reported a woman knocking at my door asking for help. She stated she and her friends were being chased by some guys and she was acting very scared. Her hair was all messed up. I told her I was calling the police and getting a weapon and as turned around, I noticed a man walking towards her and then they both took off running. I don't know if she was really in trouble or not. It could have been a plan to have me open the door and then attack and rob me. My neighbor cought the incident in her home security system. After calling 911, I waited outside my house and my neighbor called the Sheriffi's office again for the patrol's ETA and she was told it was shift change and they would send someone as soon as possible. Well, the patrol showed up at 2248, one hour after the incident. If I had been attacked or killed and maybe my neighbor and my wife, no one would had been arrested all because of shift change. I worked in Law Enforcement for over thirty years and if a call came in during shift change, any patrol on the road would be dispatched to respond. No one can tell me that all the patrols were at the station when the call came in. This is negligence.
You can show up as early as you want and will still find a line at this location, but i give a lot of recognition to the employees here for giving their customers full attention. They also call upon their supervisor for any issues that may arise regarding documentation or any dispute a customer may have. This location has drivers' testing any time of the day, and each instructor is out there getting everyone lined up and ready to go. I recommend this facility in comparison to any of the others. I have been here more than three times on different reasons with no problems.
You are in good hands if you ever have to contact the SAPD on S Frio. I had the honor of meeting an officer Gagnor and a Detective Rendon and both were courteous, efficient and amazing.