I had read the reviews about slow service before going to this Vision Source, so I asked the staff to help me schedule my appointments away from busy times. They have done this willingly, and I've never had to wait more than five minutes to be seen. I have had my choice of appointment times, too, often the next day. I've always had a problem with nearsightedness, but now my "reading" vision is going (farsightedness). The first set of contacts Dr. Palys prescribed just didn't work for me. If I concentrated, I could read with them, but my vision seemed blurry off and on, as if I were underwater. I thought that's just what I had to deal with now that I'm older, and Dr. Palys could have pointed out that my eye tests with them were 20/20 and convinced me to keep them. Or she could have talked me into more expensive bifocal contacts. Instead, she worked with me for over an hour (on a *free* follow-up visit!), checking the fit and prescription with various machines. She decided that my new contacts were flexing a little, messing up my view each time I blinked, and we also sacrificed a tiny bit of clarity on far distant vision in order to bring the reading vision in clearly. My new contacts are *perfect*! All for the same cost as the old contacts, an even swap, with no charge for all that extra time and all those extra machines and printouts. Dr. Palys listens to her patients, and that makes me a loyal and very happy customer.
22832 US Highway 281 NSan Antonio, TX 78258
From Business: W. E. Care Optometry is the local eye doctor to see for all of your Optometry needs in San Antonio, TX. From contact lens examinations to contact lens fittings to general eye care, W. E. Care Optometry will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, an…
Read with interest and can not believe this chap wrote in a review that they spelled his name wrong!! I can't spell Issac either! So much for good patient care and a quality eye exam and services. I see this business has been around since 1984 and now have 3 top notch doctors so their concern for customer care must be pretty good to last that long. Guess he just wanted to see his name on the internet trashing this fine doctor and staff. I reads his other reviews and he likes mexican restaurants and Mariachi bands and wonder if he knows anything about professional doctors' office? Keep up the restaurant reviews, but try some higher priced restaurants so we can hear you bash them too!! I enjoyed my visit to this high tech office with many technical instruments. Dr. Palys made me understand my eye exam and certainly not the kind of exam I had at Walmart and Cosco. Great selection of frames and Tom knows his stuff. Plenty of frames to choose from and never have seen a travel agency- GAMC Travel in a doctors office! Pretty cool! The staff seemed warm and friendly to me and welcomed and thanked me for my business. More than I can say I experienced at the McDonalds drive thru the other day for breakfast!!
I took my kids there the other day and was kind of worried, because the last time i came the lady in the front was very mean, and rude, but since not too many places accept all types of medicaid i had to come back. Walking in i relized there was a whole new staff from the manager to the young lady in the front she greeted me with a smile, and my kids were seen by another young lady who took us to the back and worked with my kids even though they can be a handful she was calm. The doctor came in and examined my kids, then handed us over the young man who helped my kids pick out some frames. I just picked up the frames, and they adjusted to fit my kids faces. I am very pleased with their new staff i would recommend this place to family and friends.
I confused this place with what was precviously Bandera vision source on 1604, turns out that one is no longer a VS and this one is new. Nothing to be compared. Excellent service, excellent products, and excellent doctor. They actually made me feel like they care for my needs. I've read other reviews and the only explanation I can think of for the bad reviews is that people still confuse them for the old Bandera vision source. The doctor actually spent time with me and the staff was super friendly and professional, very welcoming. The guy above can not be talking about the same place because I've had family and friends go as well and they all loved the experience and their glasses. Definitely will keep on recommending them to all I know.
Definitely a great experience and I had been to the Vision Source at 1604 and this is NOT the same place. That office changed it's name and I decided to try this new Vision Source as I was not happy at the other office. SO I am talking about the Vision Source office right by the Sears appliance store on Bandera road. They ARE GREAT. I will never go anywhere else and I am so glad these guys came to my neighborhood. The staff was so nice and the glasses I got from them are the first pair of no-line bifocals that I can walk around in! They explained what was wrong with my other pairs and I am so happy. They are my family eye doctors for as long as I live in San Antonio. thanks guys- keep up the good work!
I'm so sorry this first person had an unpleasant experience with Dr. Gonzalez. I've been wearing glasses 34 years and seen many Optometrists and Opthamoligists. Dr. Gonzalez was exceptional. She had state of the art equipment, went over all of the tests with me thouroughly. Discussed my wishes and comforts, like and dislikes, in regards to contact, bifocals, reading glasses, and standard lenses. Her office clientel were fabulous in helping me pick out the nicest looking frames and wee pleasant to deal with.... and the selection of glasses is fabulous!!!!!! I have already referred several of my friends to her. So, don't let one review keep you from trying her out....Lisa Westbrook
I recently encurred an injury to my eye. I went to the Vision Now listed above and was delighted to find a friendly, profession staff with a play area (small) for the children (3 and under), as well a nice area in which to wait to been seen. Nowadays alot of receptionists, and business professionals are downright rude! Not so at the Vision Now located on Marbach Rd. The medications prescibed were exactly what I needed, not some ploy to help pharmacuetical companies make a fast buck! The opthalmologist was kind, and efficient, and I can't say enough great things about the courteous staff they employ! Make Vision Now on Marbach your eyecare facility ... you will be glad you did!
I have been to many eye doctors through the years and find that Dr. Palys gives one of the best exams I have ever had. she has the latest in equipment, over 1,000 frames in her optical and her husband has his Travel Agency in the Vision Source Visit. He showed me me cruise alternatives and helped me book a cruise in the Caribbean and gave me a "Vision Source" discount. This is the place to have your eyes examined, buy your sun wear and book a trip or cruise with one stop shopping!
Went into get my eye exam and the receptionist helped me understand the paperwork she was really sweet and helpful. Then the young lady who checked my eyes was very polite and patient. Th doctor came in next and was very funny and helped me understand what was going on with my eyes. The handsome young man that was there assisted me with picking out glasses that made me look younger! I WILL be going back. :)
I found they took my VSP insurance and had all waiting for me when I arrived. Fancy eye equipment and the latest in technology. Best exam I ever had and the doctor- Opland explained all in great detail. Many selections in their eyewear and Tom helped me pick out a pair in no time. I loved the Halloween decorations and will tell all my friends from work to use their VSP insurance here!!