I don't know why this place has so many bad reviews but our experience there was great! The man at the check-in desk was super friendly and helpful. Our room was nice, we had a king bed, tv, microwave, and refrigerator. I saw a review online that said they didn't have many channels and that their wifi didn't work but they had over 60 channels and the wifi worked great when I hooked it up to my room. Another review also said that the rooms smelled like smoke which is not true. The main hallway has somewhat of an odor of smoke to it but only because some rooms are smoking and some are not, so that makes sense. The rooms that are for smokers are next to each other and the ones for non smoking are together as well so there should not be a problem with the smell. The room was very clean,so where the sheets. I had to check them because I read reviews saying that they were stained, which again was proven to be wrong. I went there dreading my stay due to all of the negative reviews but it turned out to be great! It was comfortable and everything in downtown San Antonio was in walking distance. I will definitely be staying here next time we visit San Antonio. My advice is ignore all the negative reviews and see for yourself. It's a very good price and a comfortable stay!
6919 N Loop 1604 WSan Antonio, TX 78249
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We stayed at the Red Roof Inn for two nites and three days June 12th through June 15th, 2009. The staff was courteous and extremely helpful. We walked to the Alamo and also to the Riverwalk. We did not ever feel as if it was too dangerous to walk, even late at night. The underpass by the highway is lit up very bright at night and we walked back as late as midnight. The room was clean and well maintained. When we go to San Antonio again next year, we will stay at the Red Roof Inn Downtown by the Alamo again. We also were pleased with the hotel fee for our accommodations and did not feel as if we were overcharged. A great room at a great price! I will say this, I am the one who decided to make the reservations after researching other hotel rooms and also getting input from several friends in Missouri (where we are from). The reviews I read after already making reservations were not good and were very negative. After reading these reviews, was concerned but did not inform my husband of the negative reviews and I decided we would stay anyway. Today as I write this review, both my husband and I are glad this is the hotel we chose to stay in. The staff and the hotel were excellent and I would recommend it to anyone.
This historic hotel definitely has many up sides (location near the Alamo and Riverwalk shops and plaza attractions). My family stayed here during Spring Break 2011 and we were disappointed with many things: "Mandatory" valet for $18.50 per night, cold powdered eggs for breakfast, small rooms for the $165 per night price. It's partnership with The Menger Hotel across the street allows kids to swim in a heated pool during early spring. This is a fabulous choice during off-season travel, but the staff at the Crockett does not handle capacity season well at all. Slow valet retrieval (30 mins) and terrible breakfast setup and hours (0630-0930) contributed to my review. Bottom Line: a $200 per night stay but below-average service and accommodations.