Write a Review
In mybookServices Collection (edit)
Added to your services collection.
Removed From mybook!

We took this business out of your services collection.

Whispering Waters Day Spa

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

11

years

in Business

Hours:

Regular Hours

Sponsored Links
Payment method:
all major credit cards, cash, discover, master card, amex, visa
Neighborhood:
Northwest Side
Categories:
Day Spas, Make-Up Artists, Nail Salons, Body Wrap Salons, Cosmetologists, Hair Removal, Massage Services, Skin Care, Tanning Salons, Massage Therapists, Beauty Salons
Other Information:

Price Range : Average

By Appointment Only: Yes

More »

Less »

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

03/10/2013

Overall

The spa itself is beautiful. The management on the other hand is not. We saw the nice amenities (sauna, hot tub). But wasn't told in advance so we could make use of this. We received a facial and standard pedicure and was charged $170.00. The facial was basic. No neck, shoulders, arms massage; no peel; lasted about 35 minutes, yet $85. Basic pedicure was $75. When checking out, when I was told my total was $170, I asked "how much was the pedicure?" I was shocked at the total. She seemed put out that I would ask. Later I sent the manager Ann an email explaining my disappointment in the cost, based on the service. Here is her email response to me:



Seriously, you come to a 5 star rated day spa, enjoy the robes and all the ameneties, receive fabulous services and all you can do is complain about the price? Facial massages are contraindicated after extractions, so we do a nice hand and arm massage to take its place. All of our clients rave about our facials. But no, not you. You embarrased your friend last night at check out with your rude behavior, my staff was appaled as was I. One does not build a word class day spa and charge strip mall prices, You however should go there, hope you dont get a fungal invection. Please do not come back to our spa, you are not welcome. Shame on you you cheap bully



I've never been talked to this way by the manager of any establishment. Is this the treatment you would expect from an alleged "5 star" establishment? Dont worry Ann. I wouldn't step foot in your establishment again. You are hateful and rude. And I would be embarrassed to have so many ratings that state they have observed you being openly rude to your staff.

10/22/2010

Overall
Best Spa in San Antonio!!

I love this day spa! The staff are fabulous! The new facility on Huebner Road is amazing! If you haven't been to the new location, you've missed out.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Whispering Waters Day Spa

13111 Huebner RdSan AntonioTX 78230

(210) 614-1772

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback