Thanks! Click the link in the email sent to activate your account.
4524 Fredericksburg Rd, San Antonio, TX 78201» Other Locations Nearby
Full Service Bank Leading in Customer Satisfaction. Together We'll Go Far
Complete banking services, retail brokerage services, asset management, wealth management, and innovative products for individual customers. Financial expertise in treasury services, corporate and investment banking and international banking for business customers. We also offer credit and debit card products, trust services, auto dealer finance, mortgage banking, and home equity lending.
Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and 12,000 ATMs and the Internet (wellsfargo.com and wachovia.com) across North America and internationally. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helping them succeed financially.
Wells Fargo Bank, Wells Fargo Advisors, Wells Fargo Home Mortgage
First of all let me start by saying that we have been customers of Wells Fargo for over 30 years.( Personal, Savings, business, Home loans, etc you name it we have done it). For the most part the experience has been "Ok". Today my Father went into the location in san Antonio, TX off of 410 and Fredericksburg and met a personal banker by the name of "Eli" in attempts to get a Electronic Federal Tax Payment System form filled out. There is a portion that is only able to be filled out by your "Financial institution". "Eli" refused to help my father. My father asked for him to speak with our bookkeeper to help relay the information of what we needed (seeing as all her customers have this form filled out by their banks). "Eli" Refused again to talk to our bookkeeper. Irate my father asked for his name and business card in order to report his behavior. "Eli" laughed at my father and asked him to leave. My father went to the Wells Fargo Location off of St.Cloud/Bandera and spoke with Ms.Daniella Hernandez. She took care of my father quickly and correctly. She told him then that she was baffled at the fact that the other branch did not take care of my father. The EFTPS Form is filled out by banks everyday. Obviously in "Eli's" many years of banking experience he hasn't learned about the IRS's EFTPS Form. Im not quite sure if Wells Fargo bankers are incorrectly trained or if this particular banker "Eli" is just a horrible example of what a Wells Fargo Banker should act like. Never the less our accounts that have been with Wells Fargo for many years will be moved to another financial institution once we find a suitable location. STAY AWAY FROM THIS BRANCH!
Response Writing Tips:
All responses must comply with the YP.com Terms of Service and Use.»Close
YP Mobile Page for Wells Fargo Bank, San Antonio, TX