I'm in a professional career so I need my nails look pretty and professionally done. I have tried seven different nail salons within 5 miles radius, this nail salon is the best one. I'm very happy and satisfied with the services I got from them. The key is: you need to tell them and communicate with them how you want your nails done (example, short, long, thick, thin, narrow, etc.). If you come in, sit there and keep zapping on your phone without communicating with your nail tech, then your nails will be screwed up because they don't know how you want it.