If you want to traumatize your pets, this is the place for you. The staff flash their fake smiles at you just to get money out of you. They show no concern about you or your pet. You can not get a quote from them until the service is preformed and your stuck with the bill. The doctors are overbooked and have no or little time with you and your pet. The doctors are very insistent that you buy pet food from them, telling you that if you want you pet to live longer... buy prescription food. Asking for a prescription for your pet heartworm meds or any meds to buy it online at a cheaper price can get you the cold shoulder. They say that they will match the price but what they don't tell you that you have to pay for the shipping per meds. Those online stores give you free shipping plus extra discounts. When the vet examine my baby he barely touch her, didn't check her ears or when I ask about the lump on ther back he just says it's nothing. Where the explanation? details? When it was time to draw labs and give the shots, they would take her in to the back out of your view and do it. I could hear her scream, she can back in with red fluid running down her neck when I ask the tech ...she says it will stop. What?? no cotton ball? tissue? Plus my baby was so traumatize that she messed on herself and the staff and doctor didn't bother to clean her up. Where is the caring? I do not recommend this place to anyone who cares about their pets for this place cares about nothing but money. I was so upset and hurt for my baby I cried. This place is inhumane and crimmal. Please Please DO NOT take your pets here.