I had a late check in, which I noted on my reservation I made through the Travelodge website. The woman at the counter was friendly when I got there at around 11 pm. Since I had my printed confirmation there was no problem. Yes the hotel is on the old side, but most in San Antonio are. As a woman traveling alone I felt much safer coming and going from this hotel than I did when I stayed downtown and parking was free and convenient at this hotel. The location is great, a little hard to find the first time, but convenient to the highway and lots of restaurants. Should I travel to San Antonio again I'll stay here again.