I purchased a swing set at a dale price of 375.00 on opening day. They didnt have any in stock and said one would be ordered and delivered in the next truck delivery...i go back the following Thursday and they were unable to find my order after looking for 45 minutes. Sounds not so good at this point but they upgraded my purchases to a 600.00 dollar swing set at no additional charge to me. I would've expected to wait longer or told to go to another store. I am quite satisfied with how they handled the situation.