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Tiger Sanitation

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Business Details

68

years

in Business

Hours:

Regular Hours

Sat - SunClosed

Extra Phones:

Phone: (210) 305-4759

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Payment method:
discover, all major credit cards, master card, visa
Neighborhood:
East Central San Antonio
Categories:
Recycling Centers, Garbage Collection, Waste Recycling & Disposal Service & Equipment
Other Information:

Parking: Lot

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Reviews

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04/15/2016

Overall
Expertise
Service

I called Tiger Sanitation to cancel my services because I was moving to an apt and would no longer need them. They said they could not do a partial refund on my account. Marylee was the representative I spoke with, who was so rude. When I asked to speak to a supervisor at first she told me no. She said it’s the policy thats “all over the website and on the terms and conditions you sign at the beginning”. I don't remember signing ANYTHING at the beginning of my service. So I told her I find it hard to believe she wouldn’t let me speak to a supervisor. She said oh I’ll let you she’ll just have to call you back. It’s one day later and I never received a call back. Moving is already a hard and busy situation in itself. The fact we are paying our bills on time and getting reprimanded for it is seriously such poor and unethical customer service to me. Whatever you do stay away from Tiger. People need to know they won’t be taken care of or felt like their business even matters.

12/24/2015

Overall

DAMN FOLKS ...AFTER READING ALL THESE NEGATIVE REVIEWS I'M CONCERNED BIG TIME ON WEATHER TO USE THEM OR NOT!.............GOOD LORD.WHAT NEXT..............RAND COUNTRYSIDE ESTATES ....NEWBRAUNEY LAND

08/24/2015

Overall

Wish there was a 0 rating! Dont bother with this place! They didnt even send a memo out when the price went up. So many times my trash has been missed and when it is picked up at what ever random time between 8am -5Pm they leave trash behind in my yard, street and sidewalk. Ive been a few days late on my bill maybe three times and when i pay online it still doesn't count because of a "hold" on the account so it always one payed day with that service. Not to mention customer service is always rude and never helpful.

11/20/2014

Overall

0 RATING These guys are the worst. None responsive to telephone calls. Lock you in on a contract and then raise prices. If you complain, they don't even call back.

Pay attention to all of the reviews. They don't deserve to be in business.

10/23/2014

Overall
Find Someone Else

Find someone else. This company requires three months advance payment and will fight you tooth and nail to keep from prorating the difference if you move out of their service area.They claim they never give refunds yet quick internet searches show evidence to the contrary. I will carry my trash to the dump myself before I use this company again.

10/21/2014

Overall
Horrible

This so called company doesn't care about customer service. I have only had their services for 7 months and on several occasions they have forgotten to pick up my cans. Not only mine but the whole street. After a couple of times I finally emailed them (your on hold for over an hour on the phone so no use in calling). They insisted on giving me a credit of $1.40 (seriously) and to have my can picked up on the next pick up day. It's been several missed pick ups again. I emailed them just this week and the reply was that she doesn't know why the driver missed MY can (after I stated in the email he missed the whole street) and they apologize and will pick up both cans Monday. And of course they didn't pick up the second can (recycling). It's very obvious this company doesn't care! I would love to add so much more but I would be here all day.

09/15/2014

Overall
DISGUSTING COMPANY

I do not think I have ever been so angry at a business ever in my life. I HAD (will get to that point in a sec) tiger for 18 months in our new neighborhood. Alamo ranch is a twice a week area and they always would skip out ENTIRE are every Thursday. So, not only are we not getting what we are paying for, but they would then say all out cans are too full the following week and guess what... Would not get picked up AGAIN. See this viscous circle?!?!? I was patient and polite for a very long time every time I called when they skipped, which was frequent. I get a call and they can called me!!! WHAT?!?!?!? Because you don't do your job?? Wow... Please save your sanity and money and go elsewhere. The most unprofessional company I have ever dealt with. Wish I could give 0 stars. This is Alamo ranch area!! You have been warned!

08/13/2014

Overall
Business has gone downhill...

Wish i could give ZERO stars! We started with Tiger 5 yrs ago as the first in our neighborhood. They were great to start with but that changed a yr ago. Many times I had to call because their truck wouldn't even come up our street on trash day. Our entire street would get skipped. Then on holidays they are supposed to pick up on a different day but that stopped a yr ago too. It took a month to get the large recycling can from them. Then this month I call to pay my bill for the next quarter (which they mailed me) but was told that they are no longer servicing the area as of next week! They never sent a letter to notify us. CS rep said that a letter should have gone out as well as flyers on the cans. None of that has happened. No letter, no flyer. None of our neighbors received anything either! Terrible!

08/07/2014

Overall
Go Metro PLEASE

Weds and Saturday. But if holiday is on those days. No service will be provided.

08/02/2014

Overall

DO NOT! I repeat DO NOT HIRE!!! This company to haul off you're trash!!! You will not get you're trash picked up like scheduled & office staff will tell you what ever they feel like making up when you do get someone on the phone, mangers take over 2 hour lunch breaks or they aren't there at all (Someone Please Tell Me How The Hell You Run A Company Like That?1??) You will wait forever to get a refund on you're account that is paid up for months ( doubting I will get my money back) This means They are in "Theft of Contract" If you are like me & work darn HARD for every dollar on your pay check & don't like throwing money out the window PLEASE think long & hard about this garbage of a company!!!!

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Tiger Sanitation

6315 US Highway 87 ESan AntonioTX 78222

(210) 333-4287

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Tiger Sanitation

6315 US Highway 87 ESan AntonioTX 78222

(210) 333-4287

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