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The Motorcycle School

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Business Details

5

years

in Business

Hours:

Regular Hours

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Payment method:
amex, discover, master card, visa
Location:
Two blocks outside Loop 410 next to the Humane Society. In the parking lot of Graham Central Station
Neighborhood:
Northwest Side
Categories:
Motorcycle Dealers, Motorcycles & Motor Scooters-Parts & Supplies, Motorcycles & Motor Scooters-Repairing & Service, Motorcycle Instruction
Other Information:

Parking: Lot

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Reviews

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02/21/2015

Overall
Do your homework!

I decided to go here because of the flexibility of when they offer the course. Immediately I was told to be at the school at 7:30am. Our instructor didn't not show up until way after 8:30am. We barely touched the book and went directly out to riding on the crappy bikes that they offer to learn on. One gentleman who had not ridden for some time was having difficulty with the first exercise with his balance on the bike. By the 2nd exercise they told him to leave with no refund. They didn't not even attempt to work with him which I was I was under the impression that was the entire purpose of the course and it wasn't because there was not enough time with only 3 in the class. My bike had a mechanical error and would stall out if gas was not applied constantly (in a said "new" bike). Comments were made (what about the girl) that I should not be allowed to continue because I kept "stalling" said bike. Keep in mind I have ridden for awhile and I have never had an issue with my Harley Davidson or any other bike I have ridden We got out of class way early and before we left we circled the "possible" questions on the test so we could look them up at home and study. That was the only time we touched the book. We barely touched on the exercises we would need for the riding portion of the test. When we were finished with the tests and we both passed thank goodness we were given reviews and were told they needed to be filled out positively before we were given our certificates.

Horrible manners from the one of the owners and lack of instruction makes this not a beginner friendly course. Give your money to one of the bigger dealerships to take your classes. It may be harder and take a little more time but you will actually LEARN!

06/24/2011

Provided by Citysearch - 
Overall
CATHY the CROOK

I'm a DoD contractor for the U.S. Military and when I had a legitimate reason for missing my class, I basically begged Cathy whatever the F*** her last name is to allow me to reschedule but she was not phazed by my situation! She directly told that she didn't care because she got her money!! I came up with several ways to retake the class without having to pay again but she rejected all ideas. All she wanted was more money! Completely rude on the phone and she should not be a business owner. What a B****!!!! Only reason I went there was because i was referred there from the Lackland AFB motorcycle training instructor which just happened to work there. I should have read these reviews prior to giving them my money!

04/05/2011

Provided by Citysearch - 
Overall
THE WORST SCHOOL EVER

The Motorcycle School of San Antonio on Fredericksburg Rd is the worst school ever Cathy Bochat the owner /Instructor is a deceiver, fraudster , swindler, con artist , liar and very rude. Cathy Bochat should have her license suspended until they investigate how she is running her classes. I wish everyone who has had a bad experience with Cathy Bochat contact the Texas Department of Public Safety and complain. She will tell you all the good things about her school and how they will teach you everything you need to know about riding a motorcycle and will give you hands on information and help you if needed during the handbook class and the actual riding class. That?s a BIG FAT LIE she will tell you whatever you need to hear until she get your money. Cathy Bochat states she has 16 employees but during her class of riding time it?s one person for every 8 to 10 people and the class is only 15 to 18 people per class that?s split up into two groups, one for sport bikes and the other little 250cc Harley. Cathy Bochat don?t have time nor the patients to teach a new rider so when you go to her basic class you better have some riding experience if not she will fail you. Cathy Bochat will tell you as soon as her class starts that she is not here to hold your hand you need to watch a movie clip read several paragraphs out of the hand book and answer several questions in 15min. Cathy Bochat will tell you your teacher is yourself and your class mates. This is not what I or anyone else paid for but that?s what you get from The Motorcycle School of San Antonio.

this school get's a big fat 0

01/12/2011

Provided by Citysearch - 
Overall
Best time I've had in years

I have always dreamed of riding a motorcycle and now my dream has come true! The teachers at The Motorcycle School are knowledgeable, patient, and very funny. I was so scared and they made me laugh and forget everything except what they wanted me to learn in that lesson. Each skill is taught from basic to advanced. We learned to handle the clutch and throttle with our feet on the ground, before we got to ride. Then as we began to get the riding part, they taught us many different skills so we would be the best of riders. After we graduated they told us to be sure and use our practice guides in a parking lot with our new motorcycles. Practice until we are comfortable on our new motorcycle before we take to the streets. I'm so excited! Thank you Motorcycle School!!

01/12/2011

Provided by Citysearch - 
Overall
great training school

i always wanted to learn how to ride and never knew everything it took to learn to ride but a friend told me about the motorcycle school in san antonio. the staff was really friendly and great, they started with the basics so we all understood what was going on and gave us all hte confidence that allowed us to progess as a team and with only two days we all were riding. i just wanted to send out a big thanks to the motorcycle school and let you know that what yall did for me is incrediable. will recommend the motorcycle school to family and friends

08/27/2010

Provided by Citysearch - 
Overall
I will never give them my money again!!

I wish there was a 0 star rating. That's what I would give the San Antonio Motorcycle School...a zero!

I forked over almost $200 dollars for the course. The San Antonio Motorcycle School instructors were just like any other instructors for these courses (I took one about 8 years ago).

I had some questions about riding after I took the course with the Motorcycle School and Kathy and Regina wouldn't call me back or email me back. I finally talked to some kid that pointed me back to Regina who yelled at me on the phone and told me I wasn't welcome at either location of the San Antonio Motorcycle school again!!??!!

Wow....once they have your money....they're through with you. I talked to another school and they were incredibly helpful. Sent me to a website, pointed me to a couple of dealerships AND told me about a Bike Night they go to so that I can meet some other riders.

I would only recommend people that file frivolous lawsuits to this school. Maybe they'll shape up.

08/17/2010

Provided by Citysearch - 
Overall
EXCELLENT Customer Service

Regina was helpful and informative while helping me sign up for the course. Our course material was accurate, helpful and complete. We had two excellent instructors Robert and Popeye, for our class of 8 students. The experience levels for the students ranged from some who had never ridden a motorcycle to one who had ten years of dirt riding experience. All eight of the bikes we rode were lined up and running, and waiting for us when we arrived at the riding range. They all performed flawlessly throughout the course. All of the students successfully passed the written test and the final riding evaluation, which was administered by both instructors as well as the owner of the school.

04/02/2010

Provided by Citysearch - 
Overall
Liars, Rude, Insulting and con artists

The Motorcycle School San Antonio has THE WORST CUSTOMER SERVICE that I've ever worked with!! The Motorcycle School San Antonio also LIE so that you sign up for their motorcycle operators courses (MSF, Motorcycle Safety Foundation, Beginning Riders Course) so that when you try to cancel, they screw you out of $35!

The Motorcycle School San Antonio lied to me through an email to pressure me into giving them my money and signing up. Then when they actually told me the truth about the certification, offered to refund all of my money because of the ""mix up."" After a few days and not seeing anything posting to my account, I emailed a few times and finally called The Motorcycle School San Antonio. I spoke with the person that first offered the refund who acted like we never spoke. He then directed me to the owner, Kathy.

Kathy turned out to be bi-polar and self-righteous. She was very polite, just as the other rep had been...at first. She put me on hold after about 30 seconds because she had to file her taxes. Then instantly turned into Mr. Hyde! She was rude, told me that I wasted her time with countless emails and hours on the phone with her and her staff (up to this point, I was approaching ten minutes in talk time with The Motorcycle School San Antonio over the course of a week through two phone calls with the rep). She told me that she would refund all of my money and to do more research before calling The Motorcycle School San Antonio. Even then, she doesn't want my money and told me to never contact them again. Then hung up on me before I could speak.

After being completely confused, I emailed her to make sure she was refunding all of my money and said there might have been a mix up.

These are quotes from her email ""Please do NOT contact us again , as you are not welcome to attend training at our site.... We apologize for paying to maintain a website for you to access and a phone system for you to use...This is called = Integrity, I have it- you don't.""

At one part it seemed like she bragged about paying commission (ie. my $35 fee) to the person that lied to me.

This is the type of treatment that The Motorcycle School San Antonio offers to the public. They just want your money and could care less whether you learn. I spoke to some former students who called to complain about something minor or ask a couple of questions that were met with the same type of hostility. Read the two bad reviews.

There are other schools that are MUCH nicer and MUCH LESS EXPENSIVE and actually know what they are talking about. I needed this course for a ticket. She claimed that it was up to the judge to determine which courses qualified, when it is actually up to Texas Education Agency and TxDOT. The staff at The Motorcycle School San Antonio and her had no clue what qualified for ticket dismissal. EVERY other school I talked to, knew the hours required and which courses did and did not qualify. It seems like this school does not do the training and ongoing education that's involved with their TEA licensing. Again, see the other review.

There are cheaper and MUCH NICER schools. One school had all their calls forwarded to the owner's cell phone and he answered no matter what. At one point, he said, ""I'm driving, hold on while I pull over."" To me, that shows class, responsibility and true customer service. He was busy driving, but stopped what he was doing to answer questions. AND they were less expensive!!!

07/02/2009

Provided by Citysearch - 
Overall
Once you are gone...They dont care

After moving due to the military, I lost my MSF card. I called my instructor who has since moved and they contacted the owner. Appearently the computer that had all the data crashed. So there is no way to get the information the easy way.

The office manager offered to let me get up in the crawl space to find my card, but every time I call they are unwilling to assist me. I know its a business, but per the Texas DOT Motorcycle Safety Unit, they must maintain the card for three years. I'm guessing that they dont even have that.

I my instructors were still there, I would recommed this to everyone, but now......Find another place.

07/31/2008

Provided by Citysearch - 
Overall
I Highly Recommend The Motorcycle School in San Antonio

I just completed my class and I found the owner and instructors of top quality and highly supportive of their students. I had the opportunity to view some instruction at a MSF site near their headquarters in Southern California and the instruction here was as close as it comes to what occurs near their headquarters. I made a few mistakes and one ""big"" mistake during my training, but the coach I had was positive and helpful and it made all the difference.

I'm not sure why someone would make a review that they did not train their students and that it was a ""scam."" From what I observed, nothing could be further from the truth and they DO NOT pass you if you can't exhibit passing skills. In fact, if you are not progressing and you exhibit habits that are a danger to yourself or others you will be cut from the program. Your safety, the safety of others and of the general public once you are licensed is their primary concern (I don't think anyone could argue with that policy). I feel the other positive reviews are more reflective of the quality of this school

Although no student in my group raised their hand when the instructor asked if we had prior experience on a motorcycle, five of the eight in our group (I would later learn during breaks) had experience, and of those, five had extensive experience on motorcycles (a woman in our group rode a motorcycle ""all the time"" on her ranch). It distorts the perceptions an instructor has of the progress of individuals in the group, since he assumes everyone is starting at the same zero base. This is not the school's fault and I don't know how you can stop that type of behavior.

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The Motorcycle School

4918 Fredericksburg RdSan AntonioTX 78229

(210) 849-2898

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