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(210) 265-1933Visit WebsiteMap & Directions312 Pearl PkwySan Antonio, TX 78215Write a Review

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DS
David S.

12/23/2019

Overall
Ambiance
Food
Service

We went to this restaurant for a late lunch with some great friends of ours for the first time at the Boiler House and excited to try somewhere new for a party of 6 patrons. When we sat down for dinner the tables were sticky and figure out drinks was a challenge. Needless to say our waiter for the entire time we were there never offered to refill one of our guests sweet tea and another’s shiner Bock beer . Our guests ended up sharing the water that was left on the table. Waiter seemed more interested in talking to other waiters, and rolling utensils in black cloth napkins. We told the waiter that two of the people in the party had allergies one to fish and shell fish, and the other to onions. So we also ordered an appetizer that came out just minutes before our dinner arrived. Minutes later the main course came out.Three of our guests ordered the hamburger and they were horrible!! Most of the guest food went to waste. With the hamburgers came bowls of fried pork skins. A little seasoning is great with pork skins but they were drenched in really hot sauce. So much hot sauce it was pooled up still in the bottom of the bowls.These pork skins went to waste as well. Everyone was served except the guest with the onion allergy. We thought since her plate was late that it was because of special preparation. When it was brought out to us, there were pickled onions on the plate right next to her pork chop and onions in the beans. When we pointed it out the waiter that we told earlier about allergies look at us dumbfounded. Then I said she’s allergic to onions. He was like oh I’m sorry let me take this back. The pork chop I had was really tuff. So 45 minutes later another pork chop was brought out with half cooked cabbage and burnt sliced potatoes that were supposed to be mashed potatoes. We pointed it out to our waiter but all he said was he would bring it up to the cook. We were never allowed to talk to a manager, and we got charged for the whole meal at a cost of $230.

Details

Phone: (210) 265-1933

Address: 312 Pearl Pkwy, San Antonio, TX 78215

Website: http://www.boilerhousesa.com

More Info

Email
Extra Phones

Phone: (210) 265-1966

Phone: (210) 265-1913

Payment method
amex, visa
Neighborhoods
Tobin Hill, Midtown
AKA

Boiler Room Bar & Grill Boiler Room Bar & Grill

Categories
Other Information

Attire: Casual

Cuisines: Bar & Grills

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