tex-perts did a fall maintainance on my heating unit this morning, and I was offered a "comfort club membership application. As a member it stated that I would receive 2 complimentary precision tune-ups as well as a discount on parts and labor. Then I was asked to sign up to have $8.30 per mo. deducted from my checking account, I asked when I would receive the complimentary tune-ups and was put on the phone with the boss who told me that what that meant was I would be saving enough with the membership that it would amount to the complimentary tune-ups. Last time I checked the word "complimentary" meant free! Look it up. This is deceptive advertising and should either be honored on their contract as stated on be removed. Other than that the serviceman was polite, and appologized for the misunderstanding.