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Tejas Pediatrics

20642 Stone Oak Pkwy # 105,

San Antonio, TX 78258

(210) 479-3000

Business Details

Hours:
Mon - Fri 9:00 am - 5:00 pm
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Payment method:
master card, visa
Neighborhoods:
Stone Oak, Far North Central
AKA:

Storandt, Michelle, Md - Tejas Pediatrics

Tejas Pediatrics, PA

Pediatrics, Tejas PA

Categories:
Physicians & Surgeons, Pediatrics, Physicians & Surgeons, Surgery-General, Physicians & Surgeons, Medical Clinics, Physicians & Surgeons, Weight Loss Management, Physicians & Surgeons, Allergy & Immunology

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Reviews

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Posted: 5/5/2015

Overall

Worst office staff! Do not waste your time or your money! I started using Tejas Pediatrics about 9 months ago and have switched to a new office because of the continuos issues with the office staff. They have scheduled my infant son with a different doctor without my permission or acknowledgement and also overbooked my son's appt with some pharmaceutical rep meeting. I had to wait over an hour to been seen and at that point is when I discovered the appt wasn't even his doctor, it was w...view moreith someone I had never met or used before! Speaking of wait times - every time we have gone for an appt, wellness or sick visit, the wait time is at least 30 mins to get into the room and then another 20-30 mins to see the doctor. The office has never been busy so the wait time is unnecessary. Whenever I needed forms faxed or paperwork signed for my son, it was always a hassle and would not get done unless I physically went down there and caused a scene. The office staff are completely incompetent and there lacks real structure and policy enforcement. The office manager has been incredibly unhelpful with all of the issues I continue to encounter and bring to her attention. She keeps making excuses that she just started and is fixing all of the issues- it's been over 9 months and the same issues with the staff continue to exist. The office staff also don't check the insurance deductibles correctly and have sent us bills when they should have been sending them through insurance. Also, the nurses take a long time to get back to you if there is ever an emergency or if you have questions. Don't waste your time going here, they are incredibly unprofessional, have low standards, and do not care about satisfying their patient needs.view less

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Updated: 6/11/2015

Posted: 9/7/2011

Overall
This is a really nice office. ...

This is a really nice office. I enjoy the staff and Doctors. We usually see the same faces which is always nice...few turn-overs! I like that my children know their Doctors and nursing staff by name and always feel special. Would recommend to all my family and friends...and do!

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Updated: 6/11/2015

Posted: 1/20/2011

Overall
Wonderful office!

My boys and I have been going to Tejas Pediatrics for 2 years now and love this office. We have seen each of the three Doctors in this practice and they are each exceptional providers! Tejas Pediatrics was our first choice when moving to Texas and are only the second Provider my children have ever had. I'm am so glad we found this practice as I truly believe in continuity of care and do not like to bounce my children around from place to place. I must admit I was a bit nervous with...view more this being a larger practice, our Doctor before was a single practice. However, I have not been let down! We usually see Dr. Bauer, the boys like her and we are always pleased with her and her staff. But it is wonderful to have the opportunity to see on of the other two Doctors if Dr. Bauer is unavailable, that way my children are still being seen by the same group of Doctors.
I would recommend this practice! We have never been let down, wait times are VERY reasonable for a Doctor's office. We usually wait an average of 5 to 15 min. and rarely have to wait longer than 20 min. And my kids LOVE the paintings on the wall!!
WE LOVE TEJAS!
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20642 Stone Oak Pkwy # 105San AntonioTX 78258

(210) 479-3000

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20642 Stone Oak Pkwy # 105San AntonioTX 78258

(210) 479-3000

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