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Stonebridge

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Business Details

Hours:

Regular Hours

SunClosed

Extra Phones:

Phone: (210) 688-9599

Phone: (210) 468-1060

Phone: (210) 688-9899

Primary Phone: (210) 688-9899

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Neighborhood:
Far West Side
Categories:
Mobile Home Parks, Manufactured Housing-Communities, Mobile Home Dealers

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Reviews

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Updated: 23 days ago
Overall
Selection
Service

SAD-ABSOLUTELY, NOT A CHILD FRIENDLY First ask to see the written pool rules (not the posted rules). It states: No toys, no play equipment, no inner tubes, allowed in the pool. Also no ice chest, and no food. The pool monitor will not allow you to have flavored water or any sort of drink in the pool area except for Clear Water. & always so many flowers in the pool water. If the pool is open ask the is a pool monitor for a copy of the WRITTEN Pool and playground rules. Only 2 guest allowed.
The basketball net is so high it is several feet higher than the standard net. So what is the sense of have it so High.
The play area does not have an AWNING. The monkey bars are so hot burning the kids burn their hands. I am a guest, next door, at Westwood apt homes water guns, floating devices & other toy to the pool. And, there are BBQ pits in the pool area and food is allowed. & no flowers in the pool water.
Other: Rent increases every year. No visitor parking stalls for overnight guest.

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Posted: 4/16/2014

Overall
Love it

We just moved in in March, Lisa is amazing, we ran in to a family emergency so or first payment is late, they are all very understanding. They had to clean the carpets twice for me and never got upset. The first bit of rain we had we noticed a leak in the roof, they were out the same day to look at it and to fix or back door, the next day the roof was fixed. There are lots of rules but that's why is so quite out here and always looks so nice. We are a family of 5 and we have had no problems. So I'd your looking for a structured place to live and like to keep your area clean this is the place for you

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Posted: 1/27/2014

Overall

Stay away from this place. They are way too strict when it comes to enforcing their rules. Maintenance would frequently snoop around the lot looking for any violations such as outdoor toys that were left out even though they were out of sight, a slight bend in the window screen, and many other frivolous infractions. However when something breaks down and needs repair they never come and fix it. Had to pay a friend to fix the garbage disposal and dishwasher. On several occasions they accidentally applied my rent towards another property and only found out cause I received a court summons each time about a week after the rent was due. But the worst was when I spoke with the manager to make arrangements to pay rent a few days late(I get paid every two weeks so payday doesn t always fall on the first of the month) which she was fine with but I still received a summons each time. When I questioned the manager about it she stated that they were required by law to file a complaint with the court once rent is 3 days late whether arrangements were made or not! Now I have three court judgements on my credit report for being less than 10 days later on rent! So two words of caution STAY AWAY!

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Updated: 1/27/2014
Overall

its an ok place to rent as long as you dont get placed to the felons and drunks, the office doesnt take anything seriously. the rent to own deal STAY AWAY, they dont tell you that you cannot move your mobile home out of here until you pay it off, which is moronic. For someone to think you would let them dictate how you are doing live the rest of your life, I know what goes around comes around but these people should be ashamed for their refusing to tell you everything, its the same as lying.

Helpful?(1)Flag
Updated: 1/27/2014
Overall
Rules, Rules! For example: No ...

Rules, Rules! For example: No street parking. Only two guests (Mother and child/two people / minor counts as one person) per household are allowed at the pool. Another example: The pool is open for less than 5 months during the year. It takes about 5 minutes a day to check the chemicals. I ask: why the pool is not open, at the least, all the hot months during the year in Texas? Sun Homes should keep pools open according to the weather in the area or State. The outside pool in a housing division down the road is open all year; this is proof of the care for people living in the San Antonio heat.
When you sign your new lot lease agreement you should not be surprised by the yearly increase. They hired a police officer part time to patrol the park. Why do you think they decided to do this? Did they hire an off duty police officer because the crime rate in the park was low? You decide.
In my opinion the Stonebridge videos are old and out dated. Across Taft High School imagine the traffic. Just drive around 1604 and Culebra about 4 or 5 pm and check out the traffic. Check out the big ball park in the back of Stonebridge. Noisy and blinding flood lights when the park is used. Buildings are currently going up on both sides of the park. And Last, It used to be a country area. And, now it is business and jam-packed.
I moved my mobile home into this park and I paid about $3,000.00 for hardy skirting which is another rule/requirement via the lease. I would check on the cost of hardy skirting before moving a home into this park.
Be a smart consumer and do your research online and talk to people that own or renting the product you are shopping for.

Helpful?(1)Flag
Updated: 1/27/2014
Overall
poor management

I think this place has poor management and Lisa Mendoza is racist towards her own race. She picks only on certain lots. It would be a different story if she would tell us nicely about our property but she is rude and inconsiderate. Our property isn't even dirty. We keep well kept and other white properties are horrible and we have to complain about them. I don't recomend any one living in Stonebridge.

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Stonebridge

11555 W Fm 471San AntonioTX 78253

(210) 688-9696

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Stonebridge

11555 W Fm 471San AntonioTX 78253

(210) 688-9696

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