To be extremely cautious and m...
To be extremely cautious and make sure you ask the exact cost of all procedures. My wife and I recently visited our son in San Antonio and boarded our dog for four days. We were told the correct charge of $17.00 a day and we were charged the correct amount of $68.00. We were told there would also be a $2.00 charge for a pill that they give to all dogs during their stay. We were properly notified of that before we got there. They also told us we would have to have a flu shot. That was an additional $24.80, which we thought was the same as a kennel cough shot. Our mistake, it is not. We paid for the flu shot w/out any disagreement. However; we were also charged $47.00 for a "physical" for our dog. We were not told of this at the time of check in. ALL other charges were discussed and we agreed.
We were notified that "when you signed your papers at check in, it is outlined in red that there is a physical required for dogs when they have a flu shot." was the response of the office manager when I called later after we left, questioning the $47.00 charge. This charge was not mentioned by the receptionist when we checked in, althought ALL OTHER CHARGES WERE and we agreed. I guess I should have read all 3 pages in full before signing, even though the young lady kept saying "just sign here" on each page. Why wasn't the $47.00 cahrge discussed as was ALL the other charges? Very easy answer-they know that people wouold not agree to it and take their dog or cat elsewhere.
So..........what was to be a total of $70.00 to board our dog turned out to be $141.80, or approx. $35.00 a day instead of $17.00. Thanks again Stone Oak. You screwed us good. Where is the paperwork for the physical? Don't have it, do you!?
Well, Stone Oak Vet Clinic, you fooled us. Be proud of yourself that you dooked $47.00 form the Green's. How many other people have they done this to?