Spay Neuter Assistance Program Inc
I took our two cats to be spayed here. I was contacted with an appointment within two days of filling out the online form. The appointment was within a two week period. The people are very nice and efficent. Of the 40 or so people in line on a saturday morning, they made quick work of signing everyone in.
It was the after care that I was unimpressed with. Upon arrival home, after the surgery, my cats were going crazy trying to get out of the kennel. They never settled down. You'd think after a surgery they would just laydown and sleep it off. They were up all night. I called the emergency number that night with no luck. I also called on Sunday, no answer or return call. (you have to leave a message on the emergency line) In despiration I gave them some pain meds I had from my dog's surgery (at our real vet) and they finally laid down and slept. I called the emergency line on Monday to ask questions, no return call. I called the emergency line on Tuesday and finally recived a call from a vet tech at almost 5pm. She said that wasn't right and maybe someone forgot to give pain meds before they left the hospital. She said she'd get the vet to call me. The vet didn't call until Wednesday afternoon.
We were not given any pain meds for the cats when we left the office. The post op care was non existent. The emergency number is not monitored with any sense of urgency. Don't expect to talk to a person if you call any of the phone numbers listed.
If you need low cost spay or neuter, this is the place to come, just don't expect good post-op care.
04/15/2010Provided by Citysearch -
I took my three animals here to be fixed. I was very impressed with the staff and the knowledge everyone had. I was able to get an appointment within two days each time. They are a non profit vet clinic and I was happy I went to help out with what these people are providing for this insane over population of animals in San Antonio. Don't be fooled because it's so low cost doesn't mean bad services the doctor graduated from Cornell university and the incisions she does are very small. My babies were loved from the time we walked in until I picked them back up.
Go to their website and book an appointment if you care about your babies