I recent visited the store a few months ago and every time I was there I was treated like the most important customer of the day. The service was unbelievably great. They found my family a spa that was perfect and within our budget. Delivery was excellent and professional.
This was a used spa we got and it did come with a pump and heater warranty. Unfortunately one of the lights broke. Although the part was not covered under the warrenty they replaced it for free. I did take a week or two to get the part but I was extreamly satisfied when I came home to see not on the light fixed but the spa was full and warm. I will recommend anyone and everyone to buy from Spa Crafters.