Absolutely awful. I went there with my Emotional Support Animal and was told by "Henry" that they don't allow pets. When I told him it was an ESA and I had a letter (she was also wearing her tag), he said sorry, they didn't allow pets of any kind. I said "You mean you don't allow SERVICE ANIMALS?" He said they didn't allow dogs of any kind, but then said "...I mean, if they come in with a blind person..." I told him there were many other reasons to have a service animal, and his answer was they are a privately-owned business. I told him he needed to learn the LAW. Even another customer turned and said "You don't allow SERVICE DOGS?!" He was arrogant and rude, and I'd advise everyone to stay away from this business. Metro Laundry in Boerne is MUCH better and ESA/Service Animal friendly.