Service First Air Conditioning
- General Info:
Service First Air Conditioning & Heating of San Antonio is built upon a solid foundation of years of Technical Expertise.
The owners and the technicians have been in the business of AC and Heating Repairs and Installation, serving the Greater San Antonio Community, for over 20 years. We take pride in being the best San Antonio Air Conditioning Repair Company, and our reviews and testimonials speak for themselves Experienced Professional Technicians.
Our technicians are trained to provide professional, reliable service. We use the latest equipment and software programs to properly analyze and diagnose air conditioning and heating systems. As a result, we are able to find and fix problems the first time and ensure that our new systems are properly sized to provide maximum comfort for your family.
Whether you are needing air conditioning repair, air conditioning service, looking to improve the comfort of your home or are in the market for a new air conditioning system, Service First can help.
- most Air Conditioning and AC Brands, Specializing in Amana but also
- Payment method:
- visa, discover, amex, financing available, mastercard
We are located on Mainland Drive off Bandera Road in San Antonio
Service First AC & Heating of San Antonio
- Furnaces-Heating, Heating, Ventilating & Air Conditioning Engineers, Heating Contractors & Specialties, Air Duct Cleaning, Heating Equipment & Systems, Air Conditioning Equipment & Systems, Air Conditioning Contractors & Systems, Heat Pumps, Air Conditioning Service & Repair
- Other Information:
Wheelchair Accessible: Yes
We woke up on Sunday morning and quickly realized that our AC wasn't running correctly. I immediately got on Google and started to call AC repair companies. I call the top 3 that showed up on my google search. I scheduled an appoint with all 3. 1 company said they couldn't be out until Mon, another said 12-4 (but tried to talk me into a Monday appt) Service First said 1-3. Service first called me at 12:30 and was at our house before 1. Joseph arrived and he was HAPPY to be there on a Sunday. He quickly looked at the unit and identified the problem, eh let me know that it appeared to be a quick fix. It literally took him 10 min to fix it because he had the part on his truck! He also inspected the rest if the system for us. Awesome experience, great price. I will definitely use them in the future. Also, the individual at their dispatch (her name is Raina) was friendly and pleasant. Thank you for providing excellent customer service!
Hello, I would like to write a response to the hold on to your wallet review below. In response the customer called Service First after he couldn't get a hold of the company that installed his warranty equipment after hours and wanted his equipment repaired. The tech advised the customer that a warranty product had to be returned to the manufacture and warranty paperwork had to be processed then the manufacture would replace the part under warranty. This process takes travel time as well as time paid to the tech and the fee was explained to the customer. It was late at night and the tech was able to get the customer cooling within minutes of arriving to the customers house. The customer paid our fee , signed an invoice , and was aware of our cost to perform this task. I don't believe the cost for providing this type of service at night was unreasonable and I felt a response was necessary.
Middle of August and the AC decided to check out.....again. Had fantastic service last time with Service First, so called them again--the gal I spoke to was almost apologetic that it would be 1& ½ hours to get a tech out on a Friday night...I was thrilled it would be so quick--hottest days of summer so far, so I'm sure they're swamped, AND he was actually early & got us cooled off in no time at all. On top of everything else there was no charge since they had been out recently--100% covered under THEIR warranty! These folks are very straightforward & charge an honest price--my total charge the for the original call was less than would expect for an emergency call-out, let alone parts & labor!
I never received an itemized bill and i was promised a refund after my warranty A/C part was verified. However i was overly charged for the service performed on my A/C. Then afterward the so called owner, wrote an boogie invoice. They charged me $125.00 fir paperwork on a $45.00 part. ....WoW so dont use them unless you loved bring robbed.
Joseph, Johnnie and Jack were all GREAT. My husband and I were impressed immediately with Joseph's thoroughness, professionalism and attention to detail. He even removed a dead rat from our attic for us (!!!!!) and befriended our overly protective huge dog. These guys were on time, quick to respond and overall went above and beyond for us. We have a very old house and NOTHING was 'to code' with our old unit. They updated everything, even special ordering us a new flue pipe and getting into the attic to install it without raising the price whatsoever. They also replaced all the pieces with previous mold for no extra charge. I will recommend Service First to everyone I know and I'm so thankful I found them.
My daughter called this AC company for me because our ac went out in the hottest part of the summer July. I noticed that the house was hot and she called Service First Air Conditioning and Heating and they came out in the middle of the night . No other service would do that. I was under a home warranty contract and I wanted their opinion about my ac and they gave it to me. So then I had to call my home warranty people and they sent out their contractors and no one wanted to do the job. One company said it was the coil and the other company said it was the compressor. I was getting the run around. Service First was straight to the point of what it was. They called me everyday to check on me because they were concerned. I stayed in the hotel for a week until my home warranty wanted to do something. but they did nothing for me. So I canceled my home warranty and called Jack at Service First Air condition and Heating and they came out on a Saturday right away and I replaced the inside and outside unit. I will never call another company except for them. I can't tell you how good they are. They are the best ever!!!! I always do my homework when finding a company and I am glad my daughter found them in my stressful moment. Thank you Jack and Johnny and the rest of the crew you are the best. ever. !!!!!!!
Joseph is the BEST!
My AC was out when I got home late from work last night so I googled for a AC company and Service First popped up so thought I would give them a try. I am always skeptical of companies I dont know but I was truly desperate! I was really pleased with Johnny, the dispatcher who took the time to explain what may be wrong with my AC. The Technician who came to service my AC today was Joseph and he was really nice and helpful! I had thought i would need an entire unit replacement and he was able to fix my unit instead I would recommend Joseph to anyone who asked! Thank you Service First!