If a star rating of 0 was an option, that's what I'd give them. For one thing, I only go to the doctor when I absolutely have to so I called ahead to ask if they take my insurance and if I had to make an appointment. They said they take my insurance and no need for an appointment. I walked in and they asked why I was there. I told them I had fallen on my way home from work and I think I bruised my ribs. They just looked at me so I asked if I was in the wrong place and they said no but I didn't get a good vibe, After asking how it happened, they said they couldn't help me. They treated me like I was bothering them or I need to go somewhere else. They said they didn't have any means of treating me there at their facility, So what services do they provide that qualifies them to be an urgent care clinic? I was thinking as I left that if I had fallen and bruised my ribs WORK, I would've been rushed right in. NEVER AGAIN!!!