I was hoping the online reviews of switched locations and last minute canceled lessons were wrong but that is not the case. I tried in earnest to give this place a chance as we dealt with last minute cancels and new instructors mid-season but the final straw was completely discontinuing lessons at the location we had signed up at and then failing to make it right. They refused to offer me a refund for the last two classes that each of my children had had canceled. When I tried to contact them through messages at the office as well as several emails, no response. I finally got a hold of an actual person and filed a complaint and asked to have management call me back. I was told it would be 5-7 business days. We are well past that now and no call! Do not give your money to this company! They have a complete lack of concern for the customer and this type of non-responsiveness is just totally unacceptable and unprofessional!