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San Antonio Pediatrics Associates

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Business Details



in Business


Regular Hours

Extra Phones:

Phone: (210) 227-0282

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Payment method:
master card, visa
East Side, Downtown San Antonio

Jardan, Freeman C, MD

Gonzalez M Antonieta MD

San Antonio Pediatric Associates Pa

M Antonieta Gonzalez

Saenz, Rolando H, Md - San Antonio Pediatric Assoc

Physicians & Surgeons, Pediatrics, Clinics

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Posted: 12/1/2010

Provided by Citysearch - 
Completely unprofessional

I was searching for a new doctor for my boys and heard good things about the docs at this clinic. But I never actually got past the waiting room due to the uneducated, unprofessional, rude staff. After waiting an hour, they told me they could not verify my benefits and said I would have to wait another hour and a half before they might be able to! I said, why can't I just pay my copay (which is indicated on my insurance card) and whatever the difference just bill me. They said they do not bill people! What? What doctors office doesn't bill people? They told me they called my insurance, which is Cigna BTW, and they were told the system was down. I walked outside, called my insurance company and they told me their system had not been down and they office could call right now and verify my benefits. Of course, the staff here could not be bothered to do that. To top it off, when one staff member called the office ""manager"" to come talk to me, the office manager made a rude comment in Spanish on speaker phone and I heard it! These people are horrible! Stay as far away as possible. I will do my part to let people know to find another pediatrician. I hope these docs realize the idiots they have working there and fire them to save their practice. Do your children and yourself a favor and AVOID this place!!!!


Posted: 9/21/2009

Provided by Citysearch - 

I have not been to this clinic, but the one on Culebra is worse! Waiting room is dirty, Staff is unprofessional and the turnover rate for employees is ridiculous!
I took my daughter to get her shots and the ""nurses"" came into the room to ask why she was here and what shots are due!! I asked them to look at the chart and compare it to the flow cahrt they had of reccomended shots per age. They were puzzled! Then when I FIGURED OUT what shots she needed, they said they were out .I asked them if they could update me later in the week and the MANAGER replied ""You are not the only patient, we have a lot and cannot call all of them.! I then asked if my co-pay would be credited to the next visit and she said no I would be charged again!!
Then all the nurses were laughing at me! I tried to argue with the ""MANAGER"" but she just giggled along with the rest of them. I would never have any of this staff working at my establishment and representing myself in this manner. This really makes the doctors look bad!


Posted: 9/13/2008

Provided by Citysearch - 
Worst Clinic Ever!

I took my 6 week old daughter into the clinic for an appointment. The hospital had forgotten to report her birth to my insurance, and they refused to see her. I tried to explain that Medicaid covers back 3 months, and even if they didn't pay I would. I was holding my infant and she got sick in front of them (projectile). She choked and couldn't breathe, and I had to do the Heimlich. They still refused to see her.


Posted: 9/8/2008

Provided by Citysearch - 
Think Twice

I am writing this review because it would have saved us a lot of time and trouble if someone had warned us. I have to say this place was awful! From the moment we pulled into the parking lot we questioned our decision. We were there to get a physical for our 3 yr old son. The atmosphere is one of a public health office, not of a pediatrician's office. There were no toys..only a loud TV and a table with chairs. It was very noisy, dirty and the staff were not particularly friendly. Our wait time was an hour and a half and when we finally saw the doctor he was sure to tell our son to hurry up and cooperate because he had other patients to see. We were very disappointed in this place and vowed never to return again!

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San Antonio Pediatrics Associates

315 N San Saba Ste 1075San AntonioTX 78207

(210) 223-3543

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San Antonio Pediatrics Associates

315 N San Saba Ste 1075San AntonioTX 78207

(210) 223-3543

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