The guy that owns this business is a complete jerk!!!! We bought a door from him and he forgot to put the $3 pin inside the box with the door knob. When I called him to ask him if he would just overnight it to me (because i live almost 2 hours from the location) he told me I was out of my mind for asking him to spend $25 to overnight me a $3 part and would I like to just sit on the phone with him and argue or what. I told him but it was ok for me to drive 2 hours and use $25 of my gas and my time to get the $3 part that HE FORGOT to give us!!! He just sat there and said he would not overnight it to me and i was lucky but he would offer to regular mail it to me. i needed it the next day for the contractor to install so i had to make the trip!!!! THIS PLACE IS HORRIBLE CUSTOMER SERVICE!!!!!!! THE GUY IS A COMPLETE ASSHOLE!!!! I would not by a rock from him if he sold me one from here on out!!!!!!