His office refused to release my daughter's medical records until a $30 bill was paid. Which was a result of him lying on her medical records and saying she was sick on her visit. A visit in which he never even examined her on. She just received a shot which is supposed to be covered under preventative care. He never even saw her that day. We asked him to change it and his office refused. So they lied on the medical records to get insurance money and when confronted about it they ...view morerefused to own up to it. Then on top of it all he violated HIPA by refusing to release her medical records. His office has a ridiculous late policy. We were five minutes late to an appointment and they canceled it. The next time we showed up it took him 45 minutes to see us. A bit hypocritical if you ask me. There office staff is extremely rude. They yelled at my wife on several occasions. Oh and did I mention they broke the federal law and refused to release my daughter's medical records.view less
Practical Approach Pediatrics, Pediatric Dentistry & Pediatric Urgent Care
Your Home for Pediatrics and Pediatric Dentistry!
- General Info:
Practical Approach Pediatrics and Pediatric Dentistry is a San Antonio pediatric clinic that offers pediatric and pediatric dental services to children from 0 to 21 years of age. We are dedicated to providing patients with a unique and comprehensive health care service, encompassing full-service pediatric medicine and dentistry. A walk through our doors ensures you and your child high quality, personalized healthcare in one convenient location. Our expert staff is committed to helping your family lead a healthy life!
- Extra Phones:
Fax: (210) 697-3904
Well Checks * Sports Physicals * Immunization * Urgent Care/Sick Visits Chronic Care * In House Labs * Special Needs * Circumcision * Ear Piercing * Routine Dental Check Up * Sealants Restorative Dentistry * Laughing Gas Sedation * General Anesthesia Emergency Dental Care * Lacerations Foreign Bodies * Fractures * Sprains Minor Emergencies
- Payment method:
- discover, mastercard, visa, amex
- Northwest Side
- Dentists, Pediatric Dentistry
- Other Information:
Insurance: Delta Dental PPO, Delta Dental Premier
Wheelchair Accessible: Yes
By Appointment Only: Yes
WORST doctors office ever! the staff is so RUDE, spoke with a girl Bianca to schedule my daughters wellness appointment and she told me the system was in her terms "locked" due to missed appointments, cancellations, and reschedules. Which i have never cancelled or missed an appointment and that she didnt know when the system would be available to give her access to schedule, pretty much scripting or sugar coating that i would have to find a different doctor for my child, which in the e...view morend she said that. I was in shock that she didnt even try to figure out why the system gave that "message" meaning that she really doesnt care about the patients and she really shouldnt work there if she has a careless attitude. As far as scheduling an appointment because my daughter had a bad fever, really horrible cough, and runny eyes, i was told to take her to the ER because they couldnt do anything about it. What kind of doctors office is this?! DO NOT TAKE YOUR CHILDREN HERE IF YOU WANT ACTUAL CARE TO TAKE PLACE FOR THEM. THis doctor and has staff should be put out of business and join a circus, because thats what they are a joke to healthcare and children's health!!!view less
I selected dr. adetona to be my daughters pcp. I called about a month ago to bring her in for pink eye and they told me that they couldn't see her till five days out because she was a new pt. it was a five min appt! I already diagnosed her just needed a dr script!! I understand not making new patient appointments on the same day so I asked if I could bring her in the following day and they flat out told me no! I ended up taking her to the er. Then I tried again this week to set her up ...view morean appt due to she had a low grade fever. they advised me to go to the er. I asked if she could be seen at all and they pretty much refused to see my daughter. they told me the only way they would treat her is with a follow up from the er! I then asked if I could set up an establish patient care appointment so I wouldn't have this problem again in the future, and once more they told me no. that they don't have that type of appointment they only have sick visits and wellness visits! I was trying to initially set up a sick visit because she has already had a wellness check up this is! worst experience ever! they obviously do not care!view less
Really bad experience with front desk and office manager, they are not professional and clerk Nicky is rude. Right when we arrived for our appt they told us they had a problem with my insurance and dr can't see us, and when i complained, office manager basically told me without apologies that it was my fault because i did not verify my insurance before coming to the office....never in my life i had to do this with appts for me or my kids, the dr offices do this for you....too bad! Den...view moretist is ok but front staff is terrible and i m not coming back.view less
So I took my daughter in to get seen because she was extremely congested and was gasping and gagging for air. "Dr" adetona came into the room to take a look at her, he made me feel like I was wasting his precious time first off then as I continued to explain to him her symptoms he would cut me off and say that I was not suctioning out her boogers and I was! Then he suctioned out her boogers using saline and said to me "THERE! YOU SEE MOM THAT'S ALL YOU NEEDED TO DO!" He didn't test her...view more for the flu or rsv and I KNEW she had something more I know my daughter and for him not to test her for the flu or rsv rubbed me the wrong way. He then told me that it had to run its corse and to continue to give her tylenol and motrin and that within time and tlc she'll be better.....BULL!! I went to urgent care 2 days later and she tested positive for the flu AND had to be admitted to the hospital. If he was the so called "Dr." He would have seen something was wrong with her from the first look at her. Now my daughter is in the hospital going through breathing treatments and under hospital observation. WARNING!! DO NOT SEND YOUR KIDS TO THIS SO CALLED DR. Now my daughter is miserable and in the hospital all because I listened to his bullview less
My daughter loves Dr. Adetona. She takes her time with the kids as well as explaining to the kids the importance of taking care of their teeth. This is the only pediatric office that calls to wish the patients a Happy Birthday. I totally recommend Practical Approach Dentistry!!!!!!!
HAVING MOVED TO SAN ANTONIO A FEW MONTHS AGO WAS NOT AN EASY TRANSITION, BUT FINDING A PEDIATRICIAN AND DENTIST FOR MY BOYS WAS WHAT WORRIED ME THE MOST. WE FOUND OUT ABOUT PRACTICAL APPROACH PEDIATRICS AND PEDIATRIC DENTISTRY AND I ASSURE YOU IT WAS BY FAR THE BEST EXPERIENCE EVER. MY BOYS ENJOYED THEIR VISITS WITH BOTH THE DOCTORS AND EVEN TOLD OUR RELATIVES ABOUT THEIR EXPERIENCE AT THE CLINIC. I ADMIRED THE FACT THAT THE DOCTORS AND STAFF EXPLAINED TO MY BOY...view moreS WHAT PROCEDURES/TREATMENTS THEY WERE GOING TO PERFORM ON THEM (ONE EXAMPLE: VITALS - MY BOYS WERE GETTING READY TO CRY WHEN IT WAS EXPLAINED TO THEM THAT THE CUFF WAS JUST GOING TO CHECK THEIR MUSCLES…I KNOW THAT IS NOT TRUE BUT TO A 4 YEAR OLD CHILD THAT MAKES A DIFFERENCE). NOW I DO NOT HAVE TO WORRY ABOUT MY BOYS BEING AFRAID OF GOING FOR ANOTHER VISIT.
**DR. (MR) ADETONA- IF IT WERE UP TO MY BOYS THEY WOULD GO VISIT YOU EVERYDAY FOR MINOR BUMPS AND BRUISES THAT THEY GET. THANK YOU FOR MAKING SURE THAT MY BOYS STAY HEALTHY.
**DR. (MRS) ADETONA- MY BOYS LOVE YOUR HUGS WHEN THEY SEE YOU. THANK YOU FOR EXPLAINING TO THEM (AND MYSELF) THE IMPORTANCE OF DENTAL HYGIENE, THEY REMIND ME TO MAKE SURE TO BRUSH THEIR TEETH PROPERLY.
**STAFF- I HAVE NEVER MET SUCH FRIENDLY, CONSIDERATE AND CARING INDIVIDUALS. THANK YOU FOR HELPING CARE FOR MY BOYS AND KEEPING ONE OCCUPIED WHILE THE OTHER IS GETTING THEIR VACCINES OR BLOOD DRAWN.
**I COULD NOT HAVE ASKED FOR A BETTER EXPERIENCE AND SUCH LOVING AND CARING INDIVIDUALS AS EACH ONE OF YOU.**view less